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cput

2 Posts

76546

June 23rd, 2006 01:00

cd drive keeps ejecting itself

hi! i need some help and advice here
i'm using dell inspiron 2650 which has a cd-rom drive (no burning function)
the problem is the cd-rom drive keeps ejecting itself all the time even when it's reading a cd.
what should i do? is it a hardware or software problem?
the cd starts ejecting itself as soon as i turn the power on so could it be a hardware problem? is there anyway i can fix this?

crookedfoot

19 Posts

June 23rd, 2006 12:00

You may start by looking for an updated driver for the CD drive or uninstalling/reinstalling the drive.  I would also suggest looking to see if the driver is published by Microsoft or by the maker of the drive itself.  You may opt for the OEM's driver rather than MS's.  How old is your BIOS version?

cput

2 Posts

June 24th, 2006 04:00

the bios is PhoenixBIOS, BIOS version A06
i'm using windows xp
in the BIOS and windows device manager both state that the cd rom is samsung cd-rom sn-124
i can't find any OEM driver for the cd-rom
currently, the cd-rom properties page shows that the cd-rom is using Microsoft driver
the driver date is 1/07/2001 version 5.1.2535.0
but i don't think the problem is with the driver coz the cd-rom keeps ejecting itself even before entering windows

qwakuk2

4 Posts

October 26th, 2006 17:00

How did you fix this ?

Red Dragon

221 Posts

October 26th, 2006 20:00

You can't change the driver. All, and I repeat all CD and DVD drives use the same Windows ATAPI driver. You may be able to find a firmware update, either from Dell or the drive manufacturer.

Chances are good this is a hardware failure, and the drive needs to be replaced. If you are under warranty, call Dell.

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