Dell has a firmware update for this drive, however the update addresses a Linux issue. Let see if it might be a driver issue; Click on the CD/RW link in my post and scroll to Section 15, article 1; Section 20, article 3. Run these and see if they help. Also verify that the drive is running in DMA mode and not PIO mode. Same CD/RW link, Section 15, articles 14 & 17.
Best Regards!
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
Before I go through this, I want to repeat. My Drive works most of the time. Some data CDs I have burned are not recognized. My Computer says "no files found". My wife's laptop can read these discs, my Dimension can't.
These articles will force Windows to re-install the proper driver once more. Many times they can be over written by other programs. It is a standard step, if this does not help, then we have to look elsewhere, media, software, the drive itself.
There is a non-Dell firmware for this drive that seems to work well,unfortunately the use it voids the warranty on the drive, catch 22...
Best Regards!
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
Is the drive still under warranty, if so run the Dell test I have in Section 12, artile 3 / step #2, if it fails contact Dell for a replacement. If it is out of warrnty, same CD/RW link, "consider" Section 5-1.
Best Regards
God, grant me the senility to forget the people I never liked anyway, the good fortune to run into the ones I do and the eyesight to tell the difference. CD/RW Link
Predator
2 Intern
•
15.3K Posts
0
September 4th, 2006 21:00
Hi Edhopper,
Dell has a firmware update for this drive, however the update addresses a Linux issue.
Let see if it might be a driver issue; Click on the CD/RW link in my post and scroll to Section 15, article 1; Section 20, article 3. Run these and see if they help.
Also verify that the drive is running in DMA mode and not PIO mode. Same CD/RW link, Section 15, articles 14 & 17.
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
edhopper
4 Posts
0
September 5th, 2006 00:00
Predator
2 Intern
•
15.3K Posts
0
September 5th, 2006 12:00
Hi Ed,
These articles will force Windows to re-install the proper driver once more. Many times they can be over written by other programs.
It is a standard step, if this does not help, then we have to look elsewhere, media, software, the drive itself.
There is a non-Dell firmware for this drive that seems to work well,unfortunately the use it voids the warranty on the drive, catch 22...
Best Regards!
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
edhopper
4 Posts
0
September 5th, 2006 14:00
Predator
2 Intern
•
15.3K Posts
0
September 5th, 2006 14:00
Hi Ed,
Is the drive still under warranty, if so run the Dell test I have in Section 12, artile 3 / step #2, if it fails contact Dell for a replacement.
If it is out of warrnty, same CD/RW link, "consider" Section 5-1.
Best Regards
God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.
CD/RW Link
edhopper
4 Posts
0
September 5th, 2006 16:00