Try this Dell Article for Removing the UpperFilters and LowerFilters Values with the Registry Editor here ...........
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1065889&c=us&l=en&s=dhs&cs=19#remove <ADMIN NOTE: Broken link has been removed from this post by Dell>
Bless you, bless you! It will now again play a DVD. However, something is still not quite right.
First of all, when I use Media Direct, after fast forwarding through the previews, it then freezes when it gets to the controls for the main feature, when I am trying to exit back out of the movie. I have to use ctrl-alt-delete to end the program.
Also, I have this icon in my status bar, on the lower right corner of my desktop. It says I have low disk space on my backup (D) drive, and it's a brand new computer. Yes, we have downloaded some stuff, but not THAT much! Something is still wrong.
The removal of the Filters restores the drive. The only effect it may have on software is to occasionally require the burning software to be installed. You may want to post these other problems in the Software - Other Software board here ............
esgwat
6 Posts
0
September 27th, 2006 01:00
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Click Troubleshoot to start the troubleshooter for this device.
Skybird
10.9K Posts
0
September 27th, 2006 01:00
the Registry Editor here ...........
http://support.dell.com/support/topics/global.aspx/support/kb/en/document?dn=1065889&c=us&l=en&s=dhs&cs=19#remove <ADMIN NOTE: Broken link has been removed from this post by Dell>
Disregard the reference to Roxio.
Skybird
10.9K Posts
0
September 27th, 2006 01:00
Click on the (+) next to DVD/CD-ROM drives. Right-click the drive and select
Properties. Is there an Error Code?
esgwat
6 Posts
0
September 27th, 2006 02:00
First of all, when I use Media Direct, after fast forwarding through the previews, it then freezes when it gets to the controls for the main feature, when I am trying to exit back out of the movie. I have to use ctrl-alt-delete to end the program.
Also, I have this icon in my status bar, on the lower right corner of my desktop. It says I have low disk space on my backup (D) drive, and it's a brand new computer. Yes, we have downloaded some stuff, but not THAT much! Something is still wrong.
Skybird
10.9K Posts
0
September 27th, 2006 11:00
require the burning software to be installed. You may want to post these other problems in the Software -
Other Software board here ............
http://forums.us.dell.com/supportforums/board?board.id=sw_other