"Tried that" meaning what? You tried but could not update the firmware? Or you updated the firmware successfully but the drive still does not read DVDs?
In the Open box type the following text:
Regedit.exe.
Click the OK button.
Click the plus sign (+) next to HKEY_LOCAL_MACHINE.
NOTE: When you click the plus sign (+) next to a folder, it will expand displaying the folders it contains in the left-pane of the Registry Editor. When a folder is highlighted, its contents will be displayed in the right-pane of the Registry Editor.
Click the plus sign (+) next to SYSTEM.
Click the plus sign (+) next to CurrentControlSet.
Click the plus sign (+) next to Control.
Click the plus sign (+) next to Class.
Click {4D36E965-E325-11CE-BFC1-08002BE10318}.
On the right hand side of the window, click UpperFilters.
Click Edit on the menu bar.
Click Delete, and then click OK.
On the right hand side of the window, click LowerFilters.
Click Edit on the menu bar.
Click Delete, and then click the OK button.
close the regitry window.
Once you have done this. please perform these steps.
Please perform these steps now :
Please click on Start and then click on Run.
Please type devmgmt.msc and press enter key.
You will see the device manager window.
Please click on the (+) sign in front of CD/DVD option and check if you are able to see the drive listed there or not.
Also please check if you see any yellow exclamation marks or any red cross mark there in front of the drive.
1. Click the plus (+) sign next to IDE ATA/ATAPI Controllers.
2. Right-click to highlight the Secondary IDE Channels, and then left-click Uninstall in the pop-up menu.
3. Click Yes to confirm the device removal.
Please click on the action tab and then click on scan for hardware changes.
osprey4
4 Operator
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October 3rd, 2006 16:00
There is a firmware update for that drive, download and instructions here.
Seeing your name reminds me of "Will the Circle Be Unbroken". I've got to bring that CD to work.
undertaker100
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October 4th, 2006 04:00
osprey4
4 Operator
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October 5th, 2006 11:00
undertaker100
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October 5th, 2006 12:00
Sonu007
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October 5th, 2006 14:00
In the Open box type the following text:
Regedit.exe.
NOTE: When you click the plus sign (+) next to a folder, it will expand displaying the folders it contains in the left-pane of the Registry Editor. When a folder is highlighted, its contents will be displayed in the right-pane of the Registry Editor.
undertaker100
9 Posts
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October 6th, 2006 14:00
I have sucessfully deleted the lower and upper filters in the registery editor.
In the device manager all the drives are present and there is no yellow exclamation marks
or any red cross mark.It still does not read Dvd.
Message Edited by undertaker100 on 10-06-2006 11:23 AM
Sonu007
26 Posts
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October 6th, 2006 15:00
undertaker100
9 Posts
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October 7th, 2006 08:00
The drive D was automatically installed and the was no secondary IDE channels.
I forgot to mention that the drive had stop to read Dvd when I had encountered some problem while intalling
my windows XP.
osprey4
4 Operator
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34.2K Posts
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October 7th, 2006 10:00
If I understand correctly, you have tried booting to the XP disc for the purposes of reinstalling Windows and it failed to read the disc?
undertaker100
9 Posts
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October 7th, 2006 13:00
Message Edited by undertaker100 on 10-07-2006 09:58 AM
osprey4
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October 7th, 2006 20:00
undertaker100
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October 10th, 2006 06:00