Please post the model of your drive and the brand of CD and DVD media you are using. Check your drive properties (right click the drive, select properties) and tell me if you see a recording and/or DLA tab, and check the setting of each.
Let me re-phrase my questions. Please post the
model of your drive (hint, check device manager) and the
brand of CD and DVD media you are using. Check your
drive properties (right click the drive, select properties) and tell me if you see a recording and/or DLA tab, and check the setting of each.
I have the same exact model drive. I tried the firmware update that you linked to above. I also found a second update. Neither did the trick though.
Apparently, numerous people are having the same problem with this model drive (there are a lot of posts on these forums). I called Dell, but they refuse to replace the drive since I'm passed the warranty.
I guess I won't be buying from Dell in the future. Seems like there is a real problem here but Dell refuses to acknowledge it.
Since you have not provided any detail whatsoever, I'm at a loss as to how to advise you. If you can supply a description of your exact issue, perhaps we can come up with some suggestions.
Ok, sorry. I'll explain. I have the same HL-DT-ST-DVD+-RW GWA4164B drive in a Dimension 3100. When I try to copy files to a blank CD, I get a message to insert a blank CD into the drive (and obviously I've already put the blank cd in the drive). The drive can read data CDs, as well as play audio CDs and DVDs. But I am unable to write to a CD (neither data nor audio will work). I have tried using Roxio CD creator as well as the copying files through Windows.
Any other ideas would be appreciated, but it appears that some others have been stuck too:
The DLA tab has the DLA box checked now. But I've also tried writing to a CD with the DLA box unchecked. It didn't work either way.
On the recording tab, the "Enable CD recording on this drive" box is checked. The image is to be stored on the C drive and the recording speed is set for fastest.
Ok, disable DLA for now and let's use the Windows CD burning wizard to test this out. Open Windows Explorer, select the file(s) you want to write to the disc, right click the selected files, hover over Send to, then select CD-RW (or DVD-RW) drive. Windows will copy the files to a temporary location and a little bubble will pop up telling you there are files waiting to be written to the CD. Click that and a box will pop up showing files on the disc and files waiting to be written to the disc. Click File, Write these files to CD.
Please post back with the following details:
At what point exactly are things are not proceeding?
osprey4
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November 14th, 2006 22:00
Misterchillz
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November 18th, 2006 00:00
osprey4
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November 18th, 2006 10:00
Misterchillz
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November 19th, 2006 23:00
noburn
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November 20th, 2006 00:00
osprey4
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November 20th, 2006 22:00
osprey4
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November 20th, 2006 22:00
If you have the same model drive, see my post above. If not, please post the model.
noburn
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November 22nd, 2006 16:00
Misterchillz
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November 22nd, 2006 18:00
osprey4
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November 22nd, 2006 19:00
Since you have not provided any detail whatsoever, I'm at a loss as to how to advise you. If you can supply a description of your exact issue, perhaps we can come up with some suggestions.
osprey4
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November 22nd, 2006 19:00
noburn
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November 22nd, 2006 19:00
Any other ideas would be appreciated, but it appears that some others have been stuck too:
http://forums.us.dell.com/supportforums/board/message?board.id=xps_desk_cddvd&message.id=2826&c=us&l=en&cs=19&s=dhs
noburn
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November 23rd, 2006 11:00
On the recording tab, the "Enable CD recording on this drive" box is checked. The image is to be stored on the C drive and the recording speed is set for fastest.
osprey4
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November 23rd, 2006 12:00
osprey4
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November 23rd, 2006 16:00