DVD Launcher prevents standby from working

Question

I recently installed a MSFT Wireless Comfort Keyboard 1.0A and a MSFT Wireless Laser Mouse 6000 on my Dell Dimension system.  Now the PC won't go into standby.  I isolated the problem to 'DVD Launcher' in msconfig\start; if I disable DVD Launcher in msconfig\start, then standby works.  I have the cd for Cyberlink PowerDVD 5.3, which came installed on my PC when I bought it.  However, the r-click on the DVD Launcher program indicates it is version 5.0.  I have not been able to located drivers on Dell or Cyberlink for this product.  The update link on the software goes to patch for version 4, which I'm reluctant to try.    What should I do now?  Thanks to all in advance for any suggestions.

Predator · Answer

Hi Tourrettes,I found the following thread that is very similar to your issue.See what you think:http://hardware.mcse.ms/archive93-2006-2-263011.htmlIf nothing there helps, since you have the CD for PowerDVD v.5.3, go ahead and uninstall and reinstall PowerDVD, this may help.Best Regards! God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link Message Edited by Predator on 01-20-200702:53 PM

tourrettes · Answer

Hello Jeff, Thank you for your suggestions.  I would like to try the link first, before uninstalling the Cyberlink DVD Launcher.  However, I cannot get the link to work; any hints on why that won't work?   Barbara

Predator · Answer

Hi Barbara,I clicked the link and it is working for me. I even edited the post and re-entered the coding to make sure. The link unfortuantely is slow and I got a few hits for 'Cookies' but I declined them and the page still loaded. The thread is rather long so I cannot really copy & paste it here. Please try again, sorry...Best Regards! God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

tourrettes · Answer

Hi Jeff, I tried the link this morning (I'm in France) and it worked just fine.  Thank you.  I read through the info and it is apparent that others have had the same problem.  I'm confused though, because I don't have ehtray in my msconfig\start.  Also, I do have Windows Media Center 11.0 installed on my Dell.  I currently have the DVD Launcher unchecked in start and my screen saver works, but only for one minute.  I had the power management setting at one minute when I was doing all of isolating of issues in msconfig, but once I found the problem to be DVD Launcher, I set the screen saver to 15 minutes, but it shuts off at one minute.  This isn't a major issue to me, but I'd like for it work according to the settings.   Silly question, but since I have Windows Media Center on my Dell, why do I need Cyberlink program if all I want to do is basic things, and if I uninstall the Cyberlink, will the WMC program still work?  Of, if I upgraded the Cyberlink, is that likely to fix my issues?  I didn't have any of these problems until I installed the MSFT comfort keyboard and new mouse.   Thanks Jeff, Barbara

Predator · Answer

Hi Barbara,WMC requires third party codecs in order to play DVD, they get them from a program such as Cineplayer, PowerDVD, etc...I wish I felt confident enough to say 'yes, reinstalling PowerDVD will fix your problem' unfortunately I cannot.Another question, have you tried uninstalling / reinstalling the software for keyboard & mouse you installed, checked for updates/patches from the vendors site, or go back to the equipment you orginaly had, does the problem go away?Best Regards! God, grant me the senility to forget the people I never liked anyway,the good fortune to run into the ones I do and the eyesight to tell thedifference. CD/RW Link

tourrettes · Answer

I've been trying many things but nothing has corrected my problem.  I've been in touch with Cyberlink and they suggested that I uninstall the OEM version of Power DVD that came preinstalled on my Dell.  They sent me a link to a OEM version; I've installed that and nothing is corrected.  Also, I've uninstalled the kb and reinstalled it, but that doesn't solve the problem.  The monitor kicks in at one minute no matter what it is set at.  Any more suggestions?

dcgtls · Answer

This is a know problem and Microsoft has not found a fix for it yet but does have a work around. http://support.microsoft.com/kb/911895

Storage, Drives & Media

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