M1210 Glitchiness playing video and audio files.

Question

Hey guys, There are always 'glitches' when I play video or audio files on my M1210... e.g. the video would pause and then go, pause and go (sporadic but could happen quite often i.e. once every 10-15 seconds). This is more rare when using Windows Media Player, but is almost always the case when I use the Dell Media Direct button (with the computer 'off') to play DVD's. As for audio, I use MusicMatch Jukebox usually and the audio is ALWAYS glitchy, regardless of whether I'm playing from a CD or from files on my computer. Anyone else have this problem? How do I go about fixing it? Thanks alot for your help! Fred

FCheng · Answer

Does anyone else have this problem? Can anyone offer suggestions to a solution? Thanks! :) Fred

FCheng · Answer

Sorry, I just wanted to add to the list of "symptoms"... the glitch/skipping seems worse when I'm voice-chatting with a mic as I'm listening to music using MusicMatch Jukebox... this never happened on any of my other computers (including a Dell desktop)... this sounds so "primitive" for a newer laptop, doesn't it?!? Puzzling...

Fred

FCheng · Answer

Can anyone shed some light on this? :O) Fred

FCheng · Answer

Hmm... nobody else with this problem on their M1210's?? Help, help! :P Thanks! Fred

davejohn · Answer

Message Edited by davejohn on 02-20-2007 06:58 AM

nelson1200 · Answer

Hey Fred...   I used to have a problem with my M1210 that caused all my CDs that I burned to skip every 10 to 15 seconds.  I can't figure out or explain why but the problem was fixed by disabling or unchecking the 'Enable AEC' setting.  Enable AEC can be found by right clicking the Logitech Video icon in the task bar, then click on camera settings, then click on the Audio tab.  I don't know if it will fix your glitches but it's worth a try.  I only thought that this solution might be related to your problem because you mentioned that the problem got worse when you did voice chats using the microphone.   Good luck!   Nelson

FCheng · Answer

Thank-you very much, Nelson. I really appreciate your trying to help because my computer still does it... I tried looking for the "Enable AEC" option but it's not there... All I have under the Audio tab is (starting from the top): "Primary audio capture device": I can choose from "Sigma Tel Audio" or "Quickcam for Dell Notebooks", then a blank with a red X beside it, then "Recording Volume Level",then a like that says "Click here to reconfigure your system's audio".

What does "Enable AEC" stand for or mane anyway?

Thanks!

Fred

nelson1200 · Answer

Fred,

AEC (Acoustic Echo Canceller). If you enable AEC, your hardware accelleration for your sound card drops to 1/4 instead of full.

Try that option to reconfigure your system's audio. You might find the option to uncheck the "Enable AEC" feature by running the Logitech Audio Tuning Wizard.

I did a search in Google for "AEC M1210" and found that a lot of people are fixing various problems by disabling that AEC feature.

Hope this works for you...

Nelson

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