PLEASE PLEAES HELP ASAP PLEASE PLEASE !!

Question

Hello there i bought a laptop off ebay and therefore do not knwo the first owners deaitls. Ok first i was messing about on set up and i locked myself out of HDD i enter ' 5143 ' as my pass when i enter it, it dosnt work. WHen i turn my laptop on it says ' Please enter master user password ' i need help i contcted dell but i dont know owners deatils. Ive tryed removing battery on MB but that didnt work please help !

ejn63 · Answer

No, and note that discussions on how to bypass the security features are grounds for having your post deleted.

boppo · Answer

You got a big problem, dell is the only one that can give you the master password on proof of ownership. This is because people steal laptop and try to get help on bypassing the password. If you can't get the original owner to help you then you can put the laptop against a door in the house that will not stay open.

ejn63 · Answer

Contact the seller and return it. Without the ability to transfer ownership to your name, you have a paperweight otherwise.

James - M · Answer

I've asked my seller to try and find the owner he has tryed to hard to find it all we know it was owned by a company. If i put a new Hard Drive in there will it solve the problem ?

Rickey_S · Answer

It won't be possible to come out of this situation untill you get the name or original owner and fill the Ownership transfer form.   http://support.dell.com/support/topics/global.aspx/support/change_order/en/tag_transfer?c=us&cs=19&l=en&s=dhs   Otherwise you may need to replace the motherbaord along with hard drive, and that will cost almost same as the cost of computer.

Storage, Drives & Media

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