Inspiron 2650 Laptop will not boot

Question

When I try to turn the laptop on, a screen comes up with this message: 'unmountable_boot_volume' Technical information: stop: 0x000000ED (0x827D6CB0, 0xC0000006, 0x00000000, 0x00000000) No new hardware or software has recently been installed. Any ideas or suggestions for me? Thank you.

ejn63 · Answer

Most common cause: failed hard drive. Locate the blue and white Dell Drivers and Utilities CD that arrived with the system. Boot the system from it and do a diagnostic on the drive.

cowyway · Answer

Thanks for the response. I don't know where the disks are - this computer is pretty old. Do you think I should phone Dell?

ejn63 · Answer

Not specifically, unless there's something else wrong. You can also download a test utility from the drive manufacturer - the BIOS screen will tell you which make/model of drive you have.

AussieChris · Answer

Hi,   You can download the Diags from Dell for your model, it may have some drive tests built in. Not sure about your model, but hit Alt and ' D ' at the splash screen. This works on some others from what I remember.                                                                            Regards Chris

Storage, Drives & Media

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