381 Posts

May 10th, 2007 23:00

Gregdell,
 
There have been literally tens of issues reported with this particular make and model - do a search on this forum.
 
Your choices are: get it replaced (with a different model) if still under warranty, or replace it yourself if your warranty is out.
 
I had one myself and I had it replaced under warranty after making countless coasters and wasting hours trying to troubleshoot the problem.
 
GG

7 Posts

May 16th, 2007 03:00

DELL shipped me a different model (H21N) of same brand (HL-DS) 16X DVD RW and it worked fine out of the box.  Thanks for the help!
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