XPS 200-No Audio

Try installing the Intel chipset drivers, you can download them HERE  then reinstall the sound drivers.  The chipset drivers define what is on the motherboard and when doing a reinstall must be installed before installing device drivers such as the sound.

Installed chipset, then driver, and got error message:

 

"This is not the correct audio driver for this system. The insaller will now exit."

After following your instructions, I received the same error message.

THIS< ADMIN NOTE: Broken link has been removed from this post by Dell>is the Sigma Tel driver from the Dell downloads.  Have you tried downloading again and trying the new download?

 

Here is the instructions from Dell, make sure you are following them exactly.

 

Hard Drive Installation (via WinZip) with Setup.exe File for R114282.EXE

Download

1.Click Download Now, to download the file.
2.When the File Download window appears, click Save (Windows XP
users will click Save) this program to disk and click OK. The Save In:
window appears.
3.From the Save In: field, click the down arrow then click to
select Desktop and click Save. The file will download to your desktop.
4.If the Download Complete window appears, click Close. The file
icon appears on your desktop.

Install

1.Double-click the new icon on the desktop labeled R114282.EXE.
2.The Self-Extracting window appears and prompts you to extract or
unzip to C:\DELL\DRIVERS\R114282. Write down this path so the executable (I.e.
Setup.exe) file can be found later.
3.The Self-Extractor window appears.
4.Click OK.
5.After completing the file extraction, if the Self-Extractor
window is still open, close it.
6.Click the Start button and then click Run.
7.Type C:\DELL\DRIVERS\R114282 in the Open textbox and then click OK.
8.Follow the on-screen installation instructions.

Very strange.  There must be a Windows XP software problem. 

 

Click Start then Run  enter  sfc /scannow (space between c and /) with your Windows XP CD.  This will scan your system for any bad Windows XP files, which may or may not be the problem.

 

The DLCJtime.dll is a file for the Dell printer.  The Dell printer software may also need to be reinstalled.  And, with this amount of problems, what happened to start with that caused all the problems?  Did you have a virus that you removed?  Did you run a Registry Cleaner?, etc.

First of all, thanks for your time and expertise Fireberd.

 

I ran the XP disc and it provided no indication of results when it was complete.

 

Next, to your comments/questions:

 

1. I do not have the Dell printer or software anymore, I had a major compatibility issue with my XPS and the scanner on the unit and sold and bought a Cannon. I did however locate the file and deleted it, but the message still shows up at boot up.

 

2. The problems just showed up one day, the computer made  that "beep" that sounds like the mother board and the sound card and my DVD/CD drive were inoperative. Through various reinstalls of XP and drivers, I have been able to get the audio up intermittently, but now it has been not excepting the driver software. This problem began in 2006.

    

3. I have McAfee and two spyware programs (Lava Soft and Trend Micro) and they have been functioning and regularly updated for the past two years. I added a registry booster in the last six months or so.

 

4. Just  recently, McAfee's software began repeatedly indicating a restart was required for updates everytime I ran the PC. They told me to scan DOS according to their prescribed method. Although there was no virus indicated, two very interesting things happened:

        a. It indicated there was I what I believe was a "critcal error" found

        b. My DVD/CDdrive began working again

 

I do not know if that is what the error was.

                                                                                         

Several comments. 

 

First, that Dell printer file is in the start up.  click Start then Run and enter  msconfig   when the panel comes up you can go to the startup and disable the Dell startup and that will remove that message. 

 

Since you've had the various problems, enter the BIOS and do a restore to the original factory settings (even if they have never been changed).  Don't know what that may do but it would be one of my troubleshooting steps. 

 

Finally, it may take a clean install (reformat the hard drive and reinstall everything) to get it straightened out.  The install sequence is (1) Install the Operating System (2) Install the Intel chipset drivers (3) install device drivers (e.g. sound drivers) (4) Reinstall applications and backed up user data. 

Forgive my ignorance, but when I went into setup it was not clear to me how to reset, so I went on line and saw the tip for removing the battery as a method to accomplish this. If you could indicate the steps I would appreciate it.

 

 

Go into the BIOS and reset it to the factory defaults and see if that stops the F1 or F2 prompts.  It could be that the BIOS is not detecting a piece of hardware and the ultimate reason for all your problems????

Here is the info from the Dell on-line manual.  Click Me

Thanks for assistance and patience. The BIOS change back to the default appears not to have made a difference.

 

Do you think that the mother board could be the culprit and would the fomatting of the hard drive still need to be performed?

I can't say.  It's one of those that someone would have to physically be at the PC to see what is happening and make a decision.  It's not a "long distance" diagnosis and repair thing.

 

I'd hate to tell you to reformat and reinstall if that didn't fix it.

Thanks for all of your time and help Fireberd you are a gentlemen and a scholar.