DVD/CD drive vanished then fixed then vanised again!

Question

I have just bought a Inspiron 530 and this morning tried to rip a CD but realised that none of my programmes recognised a CD drive. So I looked in windows explorer and there was no sign of a CD drive, I managed to fix this by follwing the steps which take you through the system directory. However this made iTunes not work properly and told me to re-install, so i did and then my disk drive vanished again, so I fixed it again, this was quite annoying and I obviouslt dont want to have to do it everytime. Is there a way to fix this for good so that iTunes and my cd/dvd drive works 100%? Thanks for any help.

osprey4 · Answer

I'm not familiar with 'the steps which take you through the system directory', but try this: http://support.microsoft.com/kb/314060/EN-US/   If you have Vista, it's this one: http://support.microsoft.com/default.aspx/kb/929461

osprey4 · Answer

Try the Apple forums. Removing the filters should not make the program stop working.

TSOPTC · Answer

Yeah thanks, thats the process I went through. Could it be that iTunes is installing these filters and thats why when i re-installed it my drive vanished again?

TSOPTC · Answer

Ok, thanks. Couldnt find much on there yesterday but i'll have another look around now.

Storage, Drives & Media

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