Run the Dell diagnostics on the drive to test it. The diagnostics should be on your hard drive and accessed by pressing F12 at the startup. Have a data CD available dor the test.
Also, look in the Device Manager .........
Start | Control Panel | System in classic view | Hardware tab | Device Manager
Click on the (+) next to DVD/CD-ROM drives. This will reveal the Brand and Model of drive. Please post that.
Does the drive see CDs? What do you mean when you say the drive does not see RW/DVDs? Does it play a movie DVD? Or, does it not recognize any DVD disc? Or, does it just not see blank DVDs? A little more information please.
Skybird
10.9K Posts
0
January 6th, 2008 02:00
be on your hard drive and accessed by pressing F12 at the startup. Have
a data CD available dor the test.
Start | Control Panel | System in classic view | Hardware tab | Device Manager
Click on the (+) next to DVD/CD-ROM drives. This will reveal the Brand and Model of
drive. Please post that.
reking37
24 Posts
0
January 6th, 2008 15:00
Skybird
10.9K Posts
0
January 6th, 2008 17:00
Does it play a movie DVD? Or, does it not recognize any DVD disc? Or, does it just not
see blank DVDs? A little more information please.
reking37
24 Posts
0
January 6th, 2008 17:00
reking37
24 Posts
0
January 6th, 2008 17:00
reking37
24 Posts
0
January 6th, 2008 17:00
Skybird
10.9K Posts
0
January 6th, 2008 17:00
a problem. Are they blanks or do they have data on them?
Skybird
10.9K Posts
0
January 6th, 2008 17:00
reking37
24 Posts
0
January 6th, 2008 18:00
Skybird
10.9K Posts
0
January 6th, 2008 18:00
The operating system should not affect how the drive sees the discs.
Tatersalads
4 Posts
0
January 7th, 2008 15:00
Tatersalads
4 Posts
0
January 7th, 2008 15:00
Skybird
10.9K Posts
0
January 7th, 2008 17:00
consider replacing it.