10.9K Posts

January 6th, 2008 02:00

Run the Dell diagnostics on the drive to test it.  The diagnostics should
be on your hard drive and accessed by pressing F12 at the startup.  Have
a data CD available dor the test.
 
Also, look in the Device Manager .........

Start | Control Panel | System in classic view | Hardware tab | Device Manager

Click on the (+) next to DVD/CD-ROM drives.  This will reveal the Brand and Model of
drive.  Please post that.

24 Posts

January 6th, 2008 15:00

I also have the 1705 and all of a sudden it won't see RW/DVDS
Optiarc AD-5540A 8X DVD±R/RW
Vista 32 Home Premium

10.9K Posts

January 6th, 2008 17:00

reking37,
 
Does the drive see CDs?  What do you mean when you say the drive does not see RW/DVDs?
Does it play a movie DVD?  Or, does it not recognize any DVD disc?  Or, does it just not
see blank DVDs?  A little more information please.

24 Posts

January 6th, 2008 17:00

They are blanks JVC RE-writables

24 Posts

January 6th, 2008 17:00

It reads writable dvd's just fine.
It's the RW Dvd's that it won't see.
 
TIA

24 Posts

January 6th, 2008 17:00

JVC is no good?
 
I bought this machine with xp 12/06
and got the vista home premium when it was available (free upgrade)
I am just now trying to use these dvd's on vista and they worked on xp.
Do you think that vista is the culprit maybe?

10.9K Posts

January 6th, 2008 17:00

The brand has a big effect.  If they are off-brands or Memorex they will be
a problem.  Are they blanks or do they have data on them?

10.9K Posts

January 6th, 2008 17:00

Try another brand.

24 Posts

January 6th, 2008 18:00

right.
 
that's exactly how i'm thinking @ the moment

10.9K Posts

January 6th, 2008 18:00

They worked previously in the same drive?  Then they should work again.
The operating system should not affect how the drive sees the discs.

January 7th, 2008 15:00

The dvd/cd-rom drive is a Sony DVD+-RW DW-Q58A ATA Device
 
I will run a diagnostics test right now
 

January 7th, 2008 15:00

ok, I just ran the diagnostics test, when it was scanning over the cd/dvd rom an error message popped up
 
 
Error:  code 0148
MSG: Error code 2000-0148
MSG: Unit 2: IDE Error: Status 1A error registor: 0020h
Sense information: (02-0401)
Sense data: 70h 00h 02h 00h 00h 00h 00h 0Ah 00h 00h 00h 00h 00h 04h 01h 00h 00h 00h 00h
 
 
not sure what that means....

10.9K Posts

January 7th, 2008 17:00

It appears that your drive has failed or will shortly.  It is time to
consider replacing it.
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