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April 12th, 2008 02:00

akidineedofhelp

Please post the computer model and version of windows.

Bev.


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April 12th, 2008 14:00

It is a Desktop 8400

 

and windows 2000 xp i think im not sure 

10 Elder

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46K Posts

April 12th, 2008 18:00

akidineedofhelp

What is the reading of the power button LED, solid green, blinking green, solid amber, blinking amber?

Check the sequence of the diagnostic lights on the back panel of the case, see here.

If there are any error messages, please post the exact text of them?

Bev.


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April 13th, 2008 02:00

It is just solid Amber, and sometimes it turns on green, then solid amber

10 Elder

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46K Posts

April 13th, 2008 03:00

akidineedofhelp

And the 4 diagnostic lights on the back panel, are..?

A solid amber LED, usually indicates problem with a device that might be malfunctioning or incorrectly installed.

Try the following,

Remove and then reinstall the memory modules.

Remove and then reinstall any cards.

Remove and then reinstall the graphics card, if applicable.

Bev.


===================================================
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Post the issue in the appropriate Board, where they will be answered.
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