Dimension 8100 Hard Drive

Question

I received an error message when booting up that the 'EIDE controller was operating out of normal limits and should immediately back up my data'. Sure enough I could not boot up next time and so I rang Dell. Their engineer told me to remove the cables to my hard drive, then replace them. I did this and the system booted up, albeit with a knocking noise. My system will not now boot up unless I remove and replace these cables, so I leave it on. Dell say they are going to replace the hard drive. When they do, will they be able to transfer all the data on my present hard drive to the new hard drive ? The thought of having to put all the programs back on is a nightmare. Thanks.

davfu · Answer

I've had my HD replaced twice in 3 years on our 8100 , both times under warrenty

a tech replaced it the 1st time & I replaced it the 2nd time

But in both cases I had to reinstall software myself

However, it wouldn't hurt to ask

Don't know which OS you have ,but upon the 2nd HD install I took the opporunity

to do a clean install of Win. XP upgrading from Win. ME

have fun

Dave

poppafrank2000 · Answer

Save all your data you have to disk because they won't. As for your software you will be putting it back on also. Dell just installs the hard drive. That what I went threw. Frank

Storage, Drives & Media

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