Start a Conversation

Unsolved

This post is more than 5 years old

3173

March 15th, 2009 13:00

Troubleshooting Start-up Issues

My XPS720 works fairly well apart from a little disturbing thing. It does not always start.. It goes past post but stops dead just before the point I expect the DVI symbol to appear top left and the Vista orb to appear. Just stops black. I get nothing in any logs and no error message. I have updated all my drivers, GPU several times. No difference. My RAM is fine. Anyone able to suggest how troubleshoot a problem like this one?

1.3K Posts

March 15th, 2009 13:00

Are their any "Diagnostic Lights" on when it does not boot? See link below.

http://support.dell.com/support/edocs/systems/xps720/en/OM_EN/trouble.htm#wp1072559

 Have you checked "Event Log" in System Setup (Bios). To enter Setup press F2 at the dell screen.

http://support.dell.com/support/edocs/systems/xps720/en/OM_EN/appendix.htm#wp1054035

24 Posts

March 15th, 2009 16:00

Thanks, I will monitor this next time it happens.

No Events found!

Top