Hi, I got the same model. My DVD also does not seem to function proplerly anymore. Any CD/DVD I put, it make this noises then eject the cd. This happens also without any OS loaded (in bios). I did a firmware update (detected the DVD just fine) which I got from the Download site. Now this model does not even apear anywhere.

hi same problem here, I've inserted a dvd, the drive makes a noise like it's gonna explode, then ejects the disc. i've updated the firmware and still the same. any fix yet??

I still did not find any solution :emotion-9: Let me know if you solve it.

It's a Philips-Liteon drive.  Here's the retail version:

http://www.newegg.com/Product/Product.aspx?Item=N82E16827106322

If it's not reading discs, call Dell for a warranty replacement.

Hi, all

You may want to try the below link:

PLDS DL-8ATS DVDRW Firmware

On the other hand, you may want to replace the Windows storage driver with Intel storage driver too.

http://downloadmirror.intel.com/17882/a08/IATA89CD.exe

For better compatiblity with media key:

Windows VIsta 32-bit:
http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&deviceid=2861&libid=25&releaseid=R195574&vercnt=1&formatcnt=0&SystemID=STUDIO1737&servicetag=&os=WLH&osl=en&catid=-1&impid=-1

Windows VIsta 64-bit:

<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>

Latest BIOS for Studio 1737:

http://support.dell.com/support/downloads/format.aspx?c=us&l=en&s=gen&deviceid=18343&libid=1&releaseid=R224934&vercnt=4&formatcnt=0&SystemID=STUDIO1737&servicetag=&os=WLH&osl=en&catid=-1&impid=-1

Thank you. However, none of these steps helped :emotion-6:

Call and have the drive replaced under warranty.