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October 27th, 2009 19:00

Dell Wireless WLAN Card Utility & Windows 7

Hello All,

I received my Windows 7 upgrade discs today and when I popped in the Windows 7 upgrade assistant disc, it scanned my system for incompatible software. Dell Wireless WLAN Card Utility was the only item on the list. The message reads:

"A Windows 7 compatible version of this software is not available in the upgrade DVD. Download a Windows 7 compatible version of this software from the vendor's web site."

I've Googled this and searched the Dell web site and forums but have not seen anything about this. Has anyone else experienced this issue?

I am running 64bit Vista Home Premium Edition on a Inspiron 1545 laptop. 

Any help with this would be greatly appreciated. 

2 Posts

November 21st, 2009 12:00

I uninstalled the utility called Quickset) but then had to wire-connect to the internet.

There were one or 2 funky things but I was able to figure them out intuitively.

You can't do the upgrade on battery power so be ready to plug in.

The WINDOWS 7 upgrade disk took care of finding the wiireless driver.

3 Posts

December 21st, 2009 15:00

When i tried to upgrade to Windows 7, the Upgrade manager specifically said there were no compatible updates for this driver available and to try getting them directly from the vendor.  Dell do not have any updates for this driver to make it compatible with Win 7 so how did you find them?  Many other people are experiencing the same problem as myself and if it was as simple as the Upgrade Manager finding the updates, then none of us would be having this problem.  Do we have to uninstall the wireless driver and set up a wired connection?  I'm assuming you mean the Upgrade Manager found the updates for the wired connection not the wireless.

3 Posts

December 21st, 2009 15:00

Don't worry.  I did exactly the same thing initially.  Get your driver installation disk and reinstall your driver to obtain your wireless connection again.  Just insert your disk and follow the on screen instructions.  Easy.  Unless you want a wired connection with Windows 7,  you'll find Dell haven't provided any updates for this driver on their website and I haven't been able to find any elsewhere.

3 Posts

December 21st, 2009 15:00

Hi there

 

I too have experienced exactly the same problem.  As far as I can tell there are no updates yet available for this driver which would make it compatible with Windows 7.  I have scoured the net for hours and Dell's website for updates and found none.  Obviously, if the driver is removed you will have no wireless internet.  Someone suggested uninstalling the driver and reinstalling it in compatibiliy mode after installing Win 7.  You could give it a try. 

1 Message

January 19th, 2010 01:00

I installed the Windows 7 upgrade last night by doing the following:-

1. Run the assistant until it asked me to remove the Wireless utility.

2. I DID NOT remove the utility and took out the assistant disc.

3. I uninstallled Zonealarm (the window 7 set up will not proceed with this installed)

4. I then ran the update disc, and everything worked perfect, wireless internet connection was retained throughout the procedure and was fully functioning once the upgrade had completed.

The machine this was carried out on was the Dell Studion Hybrid.

Hope this helps some one.

November 20th, 2011 11:00

How did you uninstall it? It wont let me uninstall it...

1 Message

November 28th, 2013 04:00

:emotion-1:   thank

1 Message

December 17th, 2014 06:00

I googled around. My daughter had the same problem with her Dell Inspiron 1564 laptop. This problem has not been all the time. The last months it has become worse.


I did the following:

In msconfig I configured failsafe start with network.
The problem with WLAN disappeared when I did this.
Before uninstalling Dell WLAN utility i started Windows 7 in
failsafe mode with minumum drivers/utilities so that no network was used
and I could do uninstall.

Uninstall of Dell WLAN Utility.

I then directly configured msconfig to do a normal start.

Everything was OK after the first restart. Windows 7 took
care of WLAN configuration.

I think the reason for failure was some updates during the last
months that somehow caused a conflict during normal use.

Dells WLAN utility is not necessary.

/pawik

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