no it doesn't appear in my computer window or even in the device manager, and it gives the error at start up the setup doesn't see it and says the device in the bay device is not identified
It sounds like a contact or connection problem. Physically remove the drive from the computer, inspect it, then reinstall it in an effort to improve the connection. You may have to do this more than once.
Skybird
10.9K Posts
0
December 28th, 2009 06:00
What Windows version are you using?
Does the drive appear in the My Computer window?
abaseery
2 Posts
0
December 28th, 2009 06:00
it's windows XP SP2
no it doesn't appear in my computer window or even in the device manager, and it gives the error at start up the setup doesn't see it and says the device in the bay device is not identified
Skybird
10.9K Posts
0
December 28th, 2009 07:00
It sounds like a contact or connection problem. Physically remove
the drive from the computer, inspect it, then reinstall it in an
effort to improve the connection. You may have to do this more
than once.
http://support.dell.com/support/edocs/SYSTEMS/xpsm1210/en/SM/opdrive.htm#wp999869