3.5' External Enclosure for a Maxtor Diamondmax Plus 9 HDD

Question

I took the hard drive from my older Dell desktop thinking I could retrieve the information from it and use it also as additional storage for music and pictures. However, the newer computer (Windows 7 64 bit) isn't allowing it to be recognized. I see it listed under the 'Devices and Printers' but when I try to open it up, it doesn't do anything. It's being recognized as 'USB to ATA/ATAPI Bridge'. When I view the information regarding the HDD, there is no volume being shown on the disk. I've done a little research (online) and I'm wondering if this HDD is password protected. Has anyone else had this problem when trying to use an external enclosure for their older HDD? I've tried changing the HDD from master to slave and vice versa - no change. I'm willing to try anything! I know the HDD is in working order because I used it just before I removed it from the older Dell.

osprey4 · Answer

Hi Mommaz,

The jumper should set to master. It was most likely set to CS in your old Dell. So check that first.

The next place to look is disk management. See if a new drive shows up when you plug it in.

mommaz · Answer

I've tried moving the jumper back and forth with different ideas of why it's not working. It doesn't seem to matter. In Disk Management, it does show up as this:

Disk 2 -Unknown - Not initialized and it has a red arrow pointing down

osprey4 · Answer

My only suggestion would be to try a USB port in back. It may be necessary to put the drive back in the old machine and transfer the files some other way.

Storage, Drives & Media

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