Good suggestion: in safe mode the hdd (volumes F: and G:) were back again. And after normal start-up this still is the case.
Do you have a clue what might cause the trouble?
And/or do you have suggestions on how to watch the system in order to find out what is actually happening when the hdd/volumes disappear again after some time?
No, but I actually don't work on this drive on a daily basis. It has a great transfer rate, so I now and then use it for video-editing and always backup externally.
Thanks for your assistance so far. I might be back when these problems pop up again.
It's pretty strange all right. I think you're smart to keep an eye on it. I believe the current version of the Dell support tool has a monitoring tool that might be useful.
osprey4
4 Operator
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34.2K Posts
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January 9th, 2011 12:00
Hi Piet1954,
If I understand correctly, the drive is present in the BIOS but absent in Windows? Both Explorer and device manager? What if you boot to safe mode?
Piet1954
4 Posts
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January 9th, 2011 21:00
Good suggestion: in safe mode the hdd (volumes F: and G:) were back again. And after normal start-up this still is the case.
Do you have a clue what might cause the trouble?
And/or do you have suggestions on how to watch the system in order to find out what is actually happening when the hdd/volumes disappear again after some time?
Thanks for your help!
osprey4
4 Operator
•
34.2K Posts
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January 10th, 2011 05:00
What's the operating system?
Does this happen after resuming from sleep or hibernate?
Piet1954
4 Posts
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January 10th, 2011 14:00
Windows XP SP3
When...? That actually is the question.
I never set the system in hibernate. Also all energy-saving settings (sleepmode, standby, hdd-off) are off, except screensaving.
The hdd/volumes are still alive, now.
Any suggestions like some system guarding tool that notices a hdd when it's gone?
osprey4
4 Operator
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34.2K Posts
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January 10th, 2011 16:00
Have you lost data when this happened?
Piet1954
4 Posts
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January 11th, 2011 13:00
No, but I actually don't work on this drive on a daily basis. It has a great transfer rate, so I now and then use it for video-editing and always backup externally.
Thanks for your assistance so far. I might be back when these problems pop up again.
osprey4
4 Operator
•
34.2K Posts
0
January 11th, 2011 16:00
It's pretty strange all right. I think you're smart to keep an eye on it. I believe the current version of the Dell support tool has a monitoring tool that might be useful.