None of them has the same drive as mine or a solution to the problem. Some people got their PowerDVD working, some of them not. I belong to the secong group, so that's why I'm asking for a link to download a version of PowerDVD that works.
If you know where I can find it in Dell Support, please let me know.
The problem is that I've been there before and already downloaded the CyberLink Power DVD DX 8_3 (BD version) 09/25/2009. When I try to install this version I get the message:
Error Code: -5011 : 0x80040707 Error Information: >SetupDLL\SetupDLL.cpp (472) pAPP:PowerDVD PVENDOR:My Company Name PGUID:6811caa0-bf12-11d4-9ea1-0050bae317e1 $11.0.0.28844 @Windows XP Service Pack 1 (7601) BT_OTHER 0.0
This version is SO old...
Is that the only version available on Dell's website? If so, I can't see any other solution but to buy from CyberLink, which is a shame because I've already paid for a PowerDVD DX BD version and Dell has installed the DVD version on my computer.
This problem is not a hardware issue with your drive but a DRM issue with PowerDVD. If you go to My Dell Downloads, you should be able to find the most recent version for your computer.
Thank you for deleting my post. I'll be more careful about "bad words" in the future.
I'll try the version posted on the link you've mentioned above when I get home and if didn't work I'll beg Dell to send me a disc. But for now, I'm just wondering WHY Dell don't just put the lovely thing online already? Why make us ask for installation DVDs? That's pretty odd!
osprey4
4 Operator
•
34.2K Posts
0
March 28th, 2011 05:00
Hi Kanawati,
Please do a search before posting. There are numerous threads with lots of ideas, some of which I'm sure will help you.
Good luck!
kanawati
11 Posts
0
March 28th, 2011 06:00
Good Morning, Sir,
I did a search before posting this.
I've found the following posts:
http://en.community.dell.com/support-forums/disk-drives/f/3534/t/19305670.aspx
http://en.community.dell.com/support-forums/disk-drives/f/3534/t/19291565.aspx
http://en.community.dell.com/support-forums/laptop/f/3519/p/19347271/19753298.aspx
None of them has the same drive as mine or a solution to the problem. Some people got their PowerDVD working, some of them not. I belong to the secong group, so that's why I'm asking for a link to download a version of PowerDVD that works.
If you know where I can find it in Dell Support, please let me know.
Thank you very much.
kanawati
11 Posts
0
March 28th, 2011 11:00
Hello. Thanks for your reply.
The problem is that I've been there before and already downloaded the CyberLink Power DVD DX 8_3 (BD version) 09/25/2009. When I try to install this version I get the message:
Error Code: -5011 : 0x80040707
Error Information:
>SetupDLL\SetupDLL.cpp (472)
pAPP:PowerDVD
PVENDOR:My Company Name
PGUID:6811caa0-bf12-11d4-9ea1-0050bae317e1
$11.0.0.28844
@Windows XP Service Pack 1 (7601) BT_OTHER 0.0
This version is SO old...
Is that the only version available on Dell's website? If so, I can't see any other solution but to buy from CyberLink, which is a shame because I've already paid for a PowerDVD DX BD version and Dell has installed the DVD version on my computer.
osprey4
4 Operator
•
34.2K Posts
0
March 28th, 2011 11:00
This problem is not a hardware issue with your drive but a DRM issue with PowerDVD. If you go to My Dell Downloads, you should be able to find the most recent version for your computer.
osprey4
4 Operator
•
34.2K Posts
0
March 28th, 2011 17:00
Try the approach described at the end of this thread.
kanawati
11 Posts
0
March 28th, 2011 21:00
Thank you for deleting my post. I'll be more careful about "bad words" in the future.
I'll try the version posted on the link you've mentioned above when I get home and if didn't work I'll beg Dell to send me a disc. But for now, I'm just wondering WHY Dell don't just put the lovely thing online already? Why make us ask for installation DVDs? That's pretty odd!
Hope I can find a solution for this problem.
osprey4
4 Operator
•
34.2K Posts
0
March 29th, 2011 05:00
Hopefully they will provide a newer version at some point.
kanawati
11 Posts
0
March 31st, 2011 12:00
I've tried to install the version mr. TABLARLU posted on that thread you've told me and I got the same error:
Error Code: -5011 : 0x80040707
Error Information:
>SetupDLL\SetupDLL.cpp (472)
pAPP:PowerDVD
PVENDOR:My Company Name
PGUID:6811caa0-bf12-11d4-9ea1-0050bae317e1
$11.0.0.28844
@Windows XP Service Pack 1 (7601) BT_OTHER 0.0
Does anyone knows another link for the PowerDVD DX BD version?