DVD / CD drive does not work

Question

Hi Hopefully someone can help   I have a dell inspron one and for some reason the disc drive does not open when you press the utton to open the disc drive no light flashes and it does nothing   I managed to manually open the drive and put a disc in and then when to my computer but it did not recognise the disc and said there was no D drive which sounds as though it has lost the link   does anyone know how I fix this ?   any help would be greatly appreciated as this is my sons computer

osprey4 · Answer

Hi Tonybin brissy, Sure sounds to me that your drive has failed and needs to be replaced. My suggestion would be to contact Dell about a replacement drive.

AbrahamKL3 · Answer

Perhaps his power and/or signal cable has simply come loose

DELL-Chris M · Answer

Open the My Computer icon on your windows desktop. Right click the DVD drive, is there an option to EJECT? If yes, click it. What happens?

Storage, Drives & Media

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