Run the Dell Diagnostics to test the drive. The Diagnostics should be on your hard drive. Press F12 at startup while the blue Dell is on the screen. This will take you to the boot menu where the Utility Partition or Diagnostics will be a choice. Run the Custom Test for the drive and have a data CD or DVD (not music CD or movie DVD) in the drive for the read test.
Skybird
10.9K Posts
0
March 6th, 2012 10:00
Run the Dell Diagnostics to test the drive. The Diagnostics should be on your hard drive. Press F12 at startup while the blue Dell is on the screen. This will take you to the boot menu where the Utility Partition or Diagnostics will be a choice. Run the Custom Test for the drive and have a data CD or DVD (not music CD or movie DVD) in the drive for the read test.
markcapps
3 Posts
0
May 19th, 2012 02:00
Thank you very much indeed for the suggestion. The diagnostic reveals I need a new drive.
Searching for "PLDS DVD+-RW DH-16ABS PD11" doesn't reveal an identical match available on the Dell website, or indeed anywhere.
Can you recommend a suitable replacement?
Thank you! Mark
osprey4
4 Operator
•
34.2K Posts
0
May 19th, 2012 05:00
Hi Mark,
Any desktop SATA DVD burner will work.
markcapps
3 Posts
0
May 20th, 2012 06:00
Thank you