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November 20th, 2011 17:00

Memory failure detected in dimm 1

Hi all,

Having a problem with my new PC T5500. The PC hangs suddenly and when I reboot I got the message "Memory failure detected in dimm 1" but I am still able to log in to Windows. The problem occurs frequently with the same message obtained after reboot.

Would appreciate any assistance to this problem.

Thank you.

Best Regards,

Jason

4 Operator

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34.2K Posts

November 20th, 2011 18:00

Hi Jason,

Run the Dell diagnostics on your RAM modules and see if the same error occurs. If it does, contact Dell about a replacement.

1 Rookie

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5 Posts

November 20th, 2011 22:00

The same thing happened. I ran the Dell diagnostics on the memory (took more than half an hour) and no error was found, but after a while the system hung again.

4 Operator

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34.2K Posts

November 21st, 2011 04:00

The test for your RAM should not take a half hour. Are you sure you were running the RAM test, or were you testing the hard drive?

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