My CD thing keeps opening and shutting on its own

Question

Ok so it keeps opening and shutting on its own, this is the code thing that came up when i did a scan through hijackthis. It wont allow me to play CD's or Photo DVDs or anything not sure how too fix it? does anyone else understand what all this means? Logfile of Trend Micro HijackThis v2.0.4Scan saved at 12:56:29 PM, on 11/4/2011Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exec:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files\Samsung\USB Drivers\26_VIA_driver2\x86\VIAService.exeC:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\Analog Devices\Core\smax4pnp.exeC:\Program Files\Common Files\Java\Java Update\jusched.exeC:\Program Files\LogMeIn\x86\LogMeInSystray.exeC:\Program Files\Microsoft Security Client\msseces.exeC:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exeC:\Program Files\Samsung\Kies\KiesTrayAgent.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\LogMeIn\x86\LMIGuardianSvc.exeC:\Program Files\iTunes\iTunesHelper.exeC:\PROGRA~1\SEARCH~1\SEARCH~1\DATAMN~1.EXEC:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Windows Live\Messenger\msnmsgr.exeC:\Program Files\LogMeIn\x86\RaMaint.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\LogMeIn\x86\LogMeIn.exeC:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exeC:\Program Files\WhiteSmokeTranslator\WSTrayDictMode.exeC:\Program Files\Uniblue\RegistryBooster\registrybooster.exeC:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exeC:\Program Files\PC Speed Maximizer\SPMReminder.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Nero\Lib\NMIndexingService.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\wuauclt.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Program Files\Common Files\Java\Java Update\jucheck.exeC:\Program Files\Google\Chrome\Application\chrome.exeC:\Documents and Settings\Angie\My Documents\Downloads\HiJackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.conduit.com?SearchSource=10&ctid=CT3007394R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R3 - URLSearchHook: (no name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)R3 - URLSearchHook: (no name) - {3654b12a-a3b9-40e9-988a-582f1fe2d265} - (no file)R3 - URLSearchHook: (no name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - (no file)R3 - URLSearchHook: NetAssistant - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files\Freeze.com\NetAssistant\NetAssistant.dll (file missing)R3 - URLSearchHook: PhotoJoy US Toolbar - {f2c43291-151e-499c-98a7-923c120b88fa} - C:\Program Files\PhotoJoy_US\prxtbPhot.dllR3 - URLSearchHook: WhiteSmoke Bar Toolbar - {167d9323-f7cc-48f5-948a-6f012831a69f} - C:\Program Files\WhiteSmoke_Bar\prxtbWhit.dllO2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: PriceGong - {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files\PriceGong\2.5.2\PriceGongIE.dll (file missing)O2 - BHO: WhiteSmoke Bar - {167d9323-f7cc-48f5-948a-6f012831a69f} - C:\Program Files\WhiteSmoke_Bar\prxtbWhit.dllO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dllO2 - BHO: (no name) - {3654b12a-a3b9-40e9-988a-582f1fe2d265} - (no file)O2 - BHO: IE BHO Utility - {5AB7104A-B71F-49AD-9154-F7F8806AE848} - C:\Program Files\Surf Canyon\surfcanyon.dllO2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI371A~1\Datamngr\ToolBar\searchqudtx.dllO2 - BHO: SearchCore for Browsers - {9D717F81-9148-4f12-8568-69135F087DB0} - C:\PROGRA~1\SEARCH~1\SEARCH~1\BROWSE~1.DLLO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dllO2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: NetAssistantBHO - {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files\Freeze.com\NetAssistant\NetAssistant.dll (file missing)O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO2 - BHO: PhotoJoy US - {f2c43291-151e-499c-98a7-923c120b88fa} - C:\Program Files\PhotoJoy_US\prxtbPhot.dllO2 - BHO: Yontoo Layers - {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files\Yontoo Layers Runtime\YontooIEClient.dllO3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dllO3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dllO3 - Toolbar: PhotoJoy US Toolbar - {f2c43291-151e-499c-98a7-923c120b88fa} - C:\Program Files\PhotoJoy_US\prxtbPhot.dllO3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\WI371A~1\Datamngr\ToolBar\searchqudtx.dllO3 - Toolbar: WhiteSmoke Bar Toolbar - {167d9323-f7cc-48f5-948a-6f012831a69f} - C:\Program Files\WhiteSmoke_Bar\prxtbWhit.dllO4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exeO4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exeO4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exeO4 - HKLM\..\Run: [NBKeyScan] 'C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe'O4 - HKLM\..\Run: [SunJavaUpdateSched] 'C:\Program Files\Common Files\Java\Java Update\jusched.exe'O4 - HKLM\..\Run: [LogMeIn GUI] 'C:\Program Files\LogMeIn\x86\LogMeInSystray.exe'O4 - HKLM\..\Run: [MSC] 'c:\Program Files\Microsoft Security Client\msseces.exe' -hide -runkeyO4 - HKLM\..\Run: [Adobe ARM] 'C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe'O4 - HKLM\..\Run: [KiesHelper] C:\Program Files\Samsung\Kies\KiesHelper.exe /sO4 - HKLM\..\Run: [KiesTrayAgent] C:\Program Files\Samsung\Kies\KiesTrayAgent.exeO4 - HKLM\..\Run: [QuickTime Task] 'C:\Program Files\QuickTime\qttask.exe' -atboottimeO4 - HKLM\..\Run: [iTunesHelper] 'C:\Program Files\iTunes\iTunesHelper.exe'O4 - HKLM\..\Run: [DATAMNGR] C:\PROGRA~1\SEARCH~1\SEARCH~1\DATAMN~1.EXEO4 - HKLM\..\Run: [Family Tree Builder Update] D:\MyHeritage\Bin\FTBCheckUpdates.exeO4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] 'C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe'O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [swg] 'C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe'O4 - HKCU\..\Run: [msnmsgr] 'C:\Program Files\Windows Live\Messenger\msnmsgr.exe' /backgroundO4 - HKCU\..\Run: [MSMSGS] 'C:\Program Files\Messenger\msmsgs.exe' /backgroundO4 - HKCU\..\Run: [uTorrent] 'C:\Program Files\uTorrent\uTorrent.exe'O4 - HKCU\..\Run: [RegistryBooster] 'C:\Program Files\Uniblue\RegistryBooster\launcher.exe' delay 20000 O4 - HKCU\..\Run: [PC Speed Maximizer] C:\Program Files\PC Speed Maximizer\SPMLauncher.exeO4 - HKCU\..\Run: [InstallIQUpdater] 'C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe' /silent /autorunO4 - HKCU\..\Run: [KiesPDLR] C:\Program Files\Samsung\Kies\External\FirmwareUpdate\KiesPDLR.exeO4 - HKCU\..\Run: [PhotoJoy] C:\Program Files\PhotoJoy\bin\PhotoJoy.exe /cO4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil10q_ActiveX.exe -update activexO4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] 'C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe' -t (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] 'C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe' -t (User 'Default user')O4 - Startup: Launch WhiteSmokeTranslator.lnk = C:\Program Files\WhiteSmokeTranslator\WSTrayDictMode.exeO4 - Global Startup: Event Reminder.lnk = C:\Program Files\The Print Shop 23.1\Remind.exeO8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.htmlO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {BEA7310D-06C4-4339-A784-DC3804819809} (Photo Upload Plugin Class) - http://www.walmartphotocentre.ca/upload/activex/v3_0_0_7/PhotoCenter_ActiveX_Control.cabO16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cabO20 - AppInit_DLLs: C:\PROGRA~1\SEARCH~1\SEARCH~1\datamngr.dll C:\PROGRA~1\SEARCH~1\SEARCH~1\IEBHO.dll O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dllO22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dllO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeO23 - Service: CDMA Device Service - Unknown owner - C:\Program Files\Samsung\USB Drivers\26_VIA_driver2\x86\VIAService.exeO23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\DiskeeperWorkstation\DKService.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exeO23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exeO23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\RaMaint.exeO23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exeO23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exeO23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe--End of file - 13110 bytes

osprey4 · Answer

Hi Tanessamartin, Please provide the model of your Dell. Does your drive behave the same way if you boot to safe mode?

Storage, Drives & Media

Was this post helpful?