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April 5th, 2012 14:00

Ctrl key acting as though it's stuck being pressed? New xps 17

I just got my new XPS 17 2 days ago, it was bought brand new off the Dell website.

Randomly it will act as though I'm holding down the ctrl key, when I haven't pressed it at all, and usually tapping both ctrl keys a few times gets it to stop.

Why is my laptop doing this? Is there anything I can do to solve it? I really don't want to have to send it back already, I was so excited to get it :(

Sticky keys is NOT on, by the way.

Any help is much appreciated. :)

1 Message

June 11th, 2012 18:00

Just got a brand new Inspiron 14R and having the same problem.  SO FRUSTRATING, and can't figure out what's causing it (I also ensure the sticky keys option is off).  Just got off an hour conversation with Dell support with no solution.  Any help apprecaited.

July 4th, 2012 09:00

Having this issue too, 702x

1 Message

July 21st, 2012 09:00

I also have a new(er) XPS 17 and have the same issue with the ctrl key.

934 Posts

July 21st, 2012 10:00

1 Message

July 6th, 2017 19:00

same problem on my xps 15

1 Message

August 21st, 2023 20:18

Some of teh keys on the new XPS seem hyper sensitive.  The delete key is another.  I am not as happy with this model as my previous two, purely because of teh function of teh keyboard.  I also think that teh large Control Key on the left might be reacting to my resting palm.

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