Start a Conversation

This post is more than 5 years old

Solved!

Go to Solution

13762889

November 23rd, 2012 13:00

MIssing my network controller driver after re-installed windows 7

Hi, I hope someone can find a solution to this problem, I have to re-installed windows 7 on my DELL Xps 17 due to a problem with Mcafee Software. Thinking that I would resolve one problem I end up with another one bigger than the first one, so know I am missing my network controller driver which I can not find any ware. That is the only drive that I need for my wireless to work, and I am going a bit mad here try to find a solution, Any help will be greatly appreciated.

Thanks

4 Operator

 • 

1.5K Posts

July 24th, 2013 16:00

Hi sequoya22,

You need to install Intel 10/100 Network Drivers. You may download the drivers from the link http://dell.to/143TPR0. Download the driver and follow the onscreen instructions to install it. Also, please remove the service tag from public view for security reasons.

Hope this helps. Please reply if you have any questions.

July 24th, 2013 16:00

here are the values:

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028

PCI\VEN_168C&DEV_0036&CC_028000

PCI\VEN_168C&DEV_0036&CC_0280

7 Posts

July 24th, 2013 16:00

i pressed F2 and the options i have are

1. Normal

2. Hard-Disk Drive C

4.IDE CD rom device

5. Usb flash device

6. System Set up

7. IDE drive diagnostics

8. boot to utility partition

what option do i choose

July 24th, 2013 16:00

Sequoya22: The above mentioned steps - Try installing Quickset application from Application category in Drivers and downloads, restart PC.

Please press F2 key on the keyboard to enable BT and Wireless, after which try to install the drivers. If you still have trouble finding the drivers, request you to provide the Hardware ID (Steps provided by  DELL-Saharsh K) that can help me to get the correct drivers for your system.

are meant for @StartingToHateDellAfterBeingACustomerFor25Years. Looks like a mis-communication. My apologies,

Sequoya22: Please click on the link mentioned above in the previous posts (Intel site) and choose I agree to download the drivers.

July 24th, 2013 16:00

The radio is always turned on. I tried turning it off and on again when I get to that step. No go. I will have the machine in my office tomorrow and get the ID for you.

July 24th, 2013 17:00

Here is a screen shot

July 24th, 2013 21:00

hi starting to hate,

in the previous page saharsh had posted the links for dell wireless 1704 or 1703 drivers. These are the drivers for your device. Hope that helps.

July 25th, 2013 04:00

According to the download page, these are for different models and for Win7. To wit:

"This package provides the Dell Wireless DW1703 802.11b/g/n, BT4.0 + HS Driver and is supported on Inspiron N5040/N5050/N4050/M4040/M5040 and Vostro 1540/1550/V1450/V1440 models that are running the following Windows Operating System: Windows 7. "

I need the drivers for the Inspiron 3721 for Win8

July 25th, 2013 08:00

NOPE. NOPE. and NOPE. Neither of these worked. Seriously, how hard can this be? I sent you the hardware IDs. Let me say it once again: Inspiron 3721 and Windows 8 64 bit. Are you telling me I have a 'special' Dell Inspiron that can never use Windows 8 AND wireless?

Do I need to crack the case and look for identifying marks on the chips? This should be basic stuff. Wireless LAN driver for Inspiron 3721 with Windows 8 64 bit. Is there any way I can further clarify this? I've been through every driver that can be downloaded for this machine (and the last ones you suggested that are for neither this machine or Windows 8).

July 25th, 2013 14:00

Anything? I have a machine that is of very limited use without wireless capability. I can't believe that this is posing such a problem to find the right drivers. Did the IDs not give you enough information to definitively identify the chipset and find the correct drivers? I have tried at least 8 different drivers that I've downloaded from links in this thread. This is in addition to the driver from the download page that is recommended based on the service tag.

When this machine came to us with Win7, the wireless worked, so this is not defective or malfunctioning hardware.

This needs to be resolved. This machine will be out in the field away from wired networks. If this can't be resolved, we will return the machine and purchase a HP. This should be a simple matter.

July 25th, 2013 15:00

Hi,

ftp.dell.com/.../Network_Driver_2CRMP_WN_WLAN--10.0.0.2_A02.EXE

Win 8 Driver for DW 1703 - Dell wireless.

July 26th, 2013 07:00

Again, no. The install fails with a big red X. Every. Single. Driver. That. Has. Been. Suggested. Fails.

How is it that, given the service tag (CCHP2X1), the hardware IDs for the controller (PCI\VEN_168C&DEV_0036&SUBSYS_020C1028&REV_01

PCI\VEN_168C&DEV_0036&SUBSYS_020C1028

PCI\VEN_168C&DEV_0036&CC_028000

PCI\VEN_168C&DEV_0036&CC_0280),

it is still not possible to provide the right driver?

July 27th, 2013 01:00

Hi

I have the same problem with my Inspiron N5050, would you please provide the drivers for:

Network Contoller

PCI\VEN_14E4&DEV_4365&SUBSYS_00161028&REV_01\4&64CB39&0&00E3

BCM43142A0

USB\VID_0A5C&PID_21D7\C01885E3ECA4

Video

PCI\VEN_8086&DEV_0106&SUBSYS_05041028&REV_09\3&11583659&0&10

July 27th, 2013 10:00

Hi Af_andelkhalek,

Network Controller - Dell Wireless 1704 - ftp.dell.com/.../DW1704_W7_A00_Setup-F042R_ZPE.exe

BCM43142A0 Same as above - Bluetooth

Video: Intel HD Driver - ftp.dell.com/.../Vedio_Intel_W84_X00_A01_Setup-5PFY2_ZPE.exe

July 27th, 2013 10:00

Hi StartingTo,

Drivers as per your system model shows in support site.

1703/1705 DW - www.dell.com/.../inspiron-17-3721

1704 Dell Wireless + BT - www.dell.com/.../inspiron-17-3721

If you further need help - Add Saharsh (Dell) as a friend and send him a private IM - en.community.dell.com/.../default.aspx

No Events found!

Top