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34.2K Posts

September 19th, 2012 05:00

Hi Piita,

I would have to say the hard drive is bad. Yes, new hard drives are sometimes dead on arrival.

That model drive should definitely be compatible with your system, so that's not the problem.

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26 Posts

September 17th, 2012 16:00

Thought I'd add that the drive is a Western Digital Caviar Blue.

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34.2K Posts

September 17th, 2012 17:00

Hi Piita,

Yes, there is no problem using a drive that size. I think this is probably something simple, such as you forgot to set the drive jumper to cable select. Please check that.

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26 Posts

September 17th, 2012 18:00

Excuse my ignorance but what is cable select?

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26 Posts

September 17th, 2012 18:00

Oh, and thank you so much for replying!

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46K Posts

September 17th, 2012 18:00

Excuse my ignorance but what is cable select?

 
piita
 
PATA IDE/EIDE drives usually have three 'Jumper' settings, Slave, Master and Cable Select [CS].   You need to set the small jumper on the pins for the designated setting,
 
The 'Jumper' settings are usually listed on the hard drive's label.
 
 
 
Bev.

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26 Posts

September 17th, 2012 19:00

Thanks, Bev. So this is what you mean, right?

http://i1152.photobucket.com/albums/p488/LittleBlackRag/101_0002_zps7e42b511.png

I am still a little confused. :/

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26 Posts

September 17th, 2012 20:00

OH, I know what you mean now. I was confused about jumpers but I now know what they are.

On the back of the hard drive, above the jumper, it says in tiny letters "2 C S", "M L" and "S A". It was set to "2 C S". That means it was already set to cable select, am I right? So what can I do? Do I need to change the jumper to my CD drive? I am not exactly sure what that jumper is set to.

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46K Posts

September 17th, 2012 21:00

OH, I know what you mean now. I was confused about jumpers but I now know what they are.

On the back of the hard drive, above the jumper, it says in tiny letters "2 C S", "M L" and "S A". It was set to "2 C S". That means it was already set to cable select, am I right? So what can I do? Do I need to change the jumper to my CD drive? I am not exactly sure what that jumper is set to.

 

piita

Yes.

The CD/DVD drive should already be set to Cable Select and connected to the end connector on the secondary IDE [J6J1] ribbon data cable, but check the setting, 'just in case'.

The hard drive should be connected to the end connector of the primary IDE [J6J2] data cable.

<ADMIN NOTE: Broken link has been removed / replaced from this post by Dell>

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Also, after setting the jumpers, check in the System Setup, to see if the primary hard drive is recognized [Drives 0 through 3 section]

 

Bev.

 

 

 

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26 Posts

September 17th, 2012 21:00

Thanks, Bev. I haven't checked yet. I will.

Not sure if this is of any use but I went into Setup before coming back here:

Drive Configuration:

Diskette Drive A - 3.5 inch, 1.44 MB

Primary Master Drive - Hard Drive

Primary Slave Drive - OFF

Second Master Drive - CD-ROM

Second Slave Drive - OFF

Boot Sequence:

✓ 1. IDE CD-ROM Device

✓ 2. Diskette Drive


Is the hard drive supposed to show up under Boot Sequence??

When I performed IDE Drive Diagnostics:

Primary IDE

Drive 0: Error attempting diagnostics

Drive 1: No IDE device

Secondary IDE

Drive 0: HL-DT-ST GCE-8487B - Diagnostics not supported

Drive 1: No IDE device

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46K Posts

September 17th, 2012 22:00

piita

Yes, when the hard drive is recognized in the system setup, it should show in the Boot Sequence and needs to be the 1st Boot Device.

If after you have checked all the jumper settings, all the power and data cable connectors to the drives and the motherboard and the hard drive is still not recognized in the setup, try resetiing the BIOS, by removing the coin cell battery for about five minutes, the reinstall it, to see if this makes a difference.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Bev.

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26 Posts

September 17th, 2012 22:00

I checked and everything seems to be where it is supposed to be. I tried removing the coin cell battery and it didn't do anything. :(

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26 Posts

September 17th, 2012 23:00

Yes, it still isn't being recognized.

Alright. And if I continue to have the same problem...? :/

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26 Posts

September 22nd, 2012 16:00

That's what I thought, osprey4. :( Man...

Thanks for your help, guys.

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