It appears that the hard drive has failed on your system and you may consider replacing it. Go to this link: http://dell.to/Mbe3zg Enter your system's Service Tag and it will show up the warraty information. Please let me know if your system is still under the warranty.
thank you for the quick information. I had already referenced the Dell Support page with my Service Tag and my system isnt in warranty and I can get a new driver rather quickly. I haven't found a good resource that describes how to partition the drive and put the dell diagnostics back on it (or if it would be best to leave it a full open partition with the OS on it). Any ideas?
Having the Dell diagnostics on the hard drive is just a convenience, but it's just as easy to run the diagnostics from a flash drive. It can be done but it's not very straightforward. My vote is simply to use the entire drive for the OS.
DELL-Vikram M
4 Operator
•
1.1K Posts
0
February 8th, 2013 09:00
Hi pmiconsultants,
It appears that the hard drive has failed on your system and you may consider replacing it. Go to this link: http://dell.to/Mbe3zg
Enter your system's Service Tag and it will show up the warraty information. Please let me know if your system is still under the warranty.
Please reply with the information.
pmiconsultants
16 Posts
0
February 8th, 2013 10:00
thank you for the quick information. I had already referenced the Dell Support page with my Service Tag and my system isnt in warranty and I can get a new driver rather quickly. I haven't found a good resource that describes how to partition the drive and put the dell diagnostics back on it (or if it would be best to leave it a full open partition with the OS on it). Any ideas?
osprey4
4 Operator
•
34.2K Posts
0
February 8th, 2013 13:00
Hi pmiconsultants,
Having the Dell diagnostics on the hard drive is just a convenience, but it's just as easy to run the diagnostics from a flash drive. It can be done but it's not very straightforward. My vote is simply to use the entire drive for the OS.