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Dell inspiron 14R N4110 keyboard does not working correctly. dual Crtl key and Fn key print strange characters.
Dear anyone.
When I hit Crtl and Fn key, my laptop prints strange characters.
left - Crtl = 56`
right -Crtl = vmxc
Fn = fjsda
I've resetup my windows 7 and did "flea power" by disconnected any thing and keep Power button in 5 minutes. But nothing works correctly.
Plz give me some advices to solve this problem.
Thanks you !
moz
take it easy
119 Posts
1
May 10th, 2013 06:00
Hi mozartvn,
yes may be the keyboard is defective
try an other
Dell - Harish M
1.3K Posts
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May 8th, 2013 15:00
Hi mozartvn,
Do you see any physical damage (Stuck Key) on the keyboard or a liquid spillage? Use a can of compressed air to clean the Keyboard and check if it helps. Also try connecting an external keyboard and check if it works.
take it easy
119 Posts
0
May 8th, 2013 16:00
Hi,
please try this also
use visual keyboard by pressing this to keys below and tell us if the problem is the same or not
http://img1.imagilive.com/0513/08-05-2013_23-35-51.png
mozartvn
4 Posts
0
May 9th, 2013 02:00
Dear "take it easy".
I use visual keyboard when I press like that errors key like that :
right Crtl
left Crtl
function Key
Plz help me check again !
Thanks u.
take it easy
119 Posts
0
May 9th, 2013 13:00
- you mean that the problem persists also with visual keyboard ?
- what about an external keyboard, do you try it ?
Dell - Harish M
1.3K Posts
0
May 9th, 2013 13:00
Hi mozartvn,
Do you see the same issue occurring on a USB keyboard?
mozartvn
4 Posts
0
May 9th, 2013 19:00
Dear "teke it easy".
I mean, when I press broken keys. Visual keyboarad works fine.
The external keyboard work fine.
May be I replace my keyboard ? :)
Thanks you.
take it easy
119 Posts
0
May 10th, 2013 06:00
Hi mozartvn,
please before replacing the keyboard try this
create a new user account and check. Click on the link below which has steps to create a new user account:
windows.microsoft.com/.../create-a-user-account
mozartvn
4 Posts
0
May 10th, 2013 10:00
Many thanks to "take it easy" & Dell - Harish M
Today, I've replaced my keyboard, everything work fine.
Regards !
Moz.
take it easy
119 Posts
0
May 10th, 2013 11:00
Nice,
You are welcome
Regards !