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XPS 8700 Specifications is a Blank PDF, following link for Manuals & Documentation
A disappointment and inconvenience on the XPS 8700 Manual and Documentation page: http://dell.to/10AzZux is that the 'Specifications' link yields a blank PDF.
I hope someone at Dell will fix this.
FlaOpa
10 Posts
1
August 16th, 2013 16:00
Thank you all for responding -- The advice to update browser and Adobe Flash may have been right on.
However, an earlier statement, on Desktop Video Forum, whose non-8700 URL eludes me as I write, was to use only 'Internet Explorer'. Sorry to not to give direct credit to that Dell employee.
Recalling their advice, I used IE on a Win-XP Laptop, IT WORKED!!!!
(IE version 8.0.6001.18.702).
Firefox & Chrome on the same Win-XP Laptop did NOT display 'Specifications' correctly, but as a blank PDF page.
Unlike the other manuals, which are PDF-files, on the XPS 8700 Manual and Documentation page: http://dell.to/10AzZux or www.dell.com/.../xps-8700, the 'Specifications' are a web-page with a collection of links to distinct component spec pages, selected & displayed as separate web-pages.
The OS from which I reported the problem had been Linux Ubuntu 10,04.4 with browsers Firefox and Chrome.
On the Win-XP Laptop, browsers Firefox and Chrome again displayed the XPS 8700 Specifications as a blank PDF-page.
The likely answer is, I think, to use Internet Explorer to look at the XPS 8700 Specifications.
Thank you for your recommendations. Next time, I'll be more specific as to Machine, OS, & Browser.
For now, I want to get on to ordering an XPS 8700.
Dell - Harish M
1.3K Posts
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August 15th, 2013 22:00
Hi FlaOpa,
What browser are you using? Please ensure that you have the latest Flash player and adobe reader installed.
speedstep
9 Legend
9 Legend
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47K Posts
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August 16th, 2013 06:00
Try
ftp.dell.com/.../xps-8700_Reference%20Guide_en-us.pdf
There are 2 versions of flash that must be installed and your browsers must be closed.
The flashplayer11_8r800_94_winax.exe is for IE
The flashplayer11_8r800_94_win.exe is for Firefox.
(Released 7/9/2013)
Flash Player 11.8.800.94 (159.9 MB)
http://ftp.adobe.com/pub/adobe/reader/win/10.x/10.0.1/en_US/AdbeRdr1001_en_US.exe
tommyo1954
1.5K Posts
0
August 16th, 2013 06:00
I just checked the link and it opens and displays fine for me.....
FlaOpa
10 Posts
0
August 17th, 2013 10:00
DELL-Appu S thank you for providing the clue, the answer, to my problem with accessing 8700 specifications with browsers other than Internet Explorer.
I went back through Hardware Video Forum postings until I found your comments "Posted by DELL-Appu S replied on 08-05-2013 3:20 P:M." en.community.dell.com/.../19519898.aspx , containing
"Please refer to the following link http://dell.to/13I4GKa and click on Specifications. Please use Internet Explorer only."
Again, Thank You