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February 10th, 2014 20:00

Procedure to replace faulty HDD with New HDD in poweredge R710 conf. with RAID 10.

Hi,

I Have Poweredge R710 server with 8 HDD configured with RAID 10. One HDD #4. shows amber light blinking and green light. that means HDD is faulty now. Please help me whih the precedure, how to replace this faulty HDD with new HDD.

 

7 Technologist

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16.3K Posts

February 10th, 2014 20:00

Green/amber means the drive has not yet failed, but needs to be replaced.  You need to force the drive offline before you replace it.  This can be done in the OpenManage software.  When you replace the drive, it must be replaced (old one removed, new one inserted) "hot" (never power down to replace a hot-swappable drive).  Just pull the offline drive, wait at least 30 seconds, insert replacement.  If the rebuild doesn't happen automatically, you will need to assign the disk as a hot-spare.

6 Posts

February 16th, 2014 20:00

Thanks TheFlash1932!!!

 

On the last saturday, I replaced the faulty HDD with the new one. automatically starts rebuild. Server is now working fine.

I have learnt now that if both amber and green lights blinking on HDD that means HDD needs to be replaced but still it is online. So we need to first put that HDD offline from OMS/ctrl-R utility.

When only amber light blinks that means HDD is faulty and also offline. So we can pull out faulty HDD from the bay and wait for 30 seconds and insert new HDD. It will automatically starts rebuild.

Once again thanks theflash1932  for your help 

7 Technologist

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16.3K Posts

February 10th, 2014 20:00

6 Posts

February 10th, 2014 20:00

thanks for your quick replay!

Forgot to mention that VMWare Esxi vsphare 4.0 is installed in this machine. Still I can use this OpenManage Software or it can be done using VMware vsphare client soft.  Please advice... 

6 Posts

February 10th, 2014 21:00

Thanks! Shared link worked for me...

6 Posts

February 10th, 2014 23:00

Hi theflash1932, back with new prob. as per vmware docs. need plug in VMware update manager, but I don't have and not possible to download that soft. so could you please help me with the Ctrl + R option booting method to put HDD offline....

6 Posts

February 11th, 2014 20:00

Hi,

I have Poweredge server R710 with RAID 10 conf. and VMWare ESXi vsphare 4.0 installed. Today, I  found amber light blinking on one HDD. Yesterday, the same HDD was blinking amber light and green light. Already ordered new HDD from the DELL.

Now I want to know that can I hot swap the disk directly?  that means need to pull out faulty disk from the bay and wait for 30 seconds and then insert new disk. or I have to check from the Ctrl -R booting option.  Please advice.....

7 Technologist

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16.3K Posts

February 11th, 2014 20:00

You can offline the drive in the CTRL-R utility ... boot to CTRL-R, PD MGMT screen, highlight the predictive failure drive, F2, offline.  THEN insert your replacement drive.

1 Message

June 10th, 2014 07:00

Hi!

I got HDD 0 blinking amber and HDD 2 amber/green. I read all the posts and decided to do the following:

  1. Put HDD 2 offline from OMS/ctrl-R utility
  2. Wait 30s
  3. Remove HDD 0 and HDD 2
  4. Put new HDD 0 and HDD 2

Automatic rebuild has not started. So, i'm in doubt if what i done was correct.

Anyone would help me?

7 Technologist

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16.3K Posts

June 10th, 2014 11:00

I'm sorry, but since you posted on someone else's thread, I can't/won't assume that anything is the same. 

Which model server do you have?
Which RAID controller model do you have?
What is your RAID configuration?
What is the disk ID of every disk in every array (VD)?
What is the status of your VD(s)?

60 Posts

October 5th, 2020 21:00

I don't understand why you  have to Offline a raid 1 drive.

I just blick the impending failing drive and pull it, then put a new drive in.   Done.   No offlining needed.  It auto rebuilds. 

Try it on a new RAID 1 on a Perc h700.   Just pick a drive and pull it out.   Then put that same drive back in.  See what happens.   It auto builds the array on the drive you pulled out.  

 

Moderator

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3.1K Posts

October 5th, 2020 23:00

Hi @RAJ54,

 

I've notice you posted a new thread on what you have mentioned. As like the theflash1932 mentioned that will have to check on the dependency of the controller's state of activity. If in a case of the controller is writing on both of the drives, and the drive is pulled from it's slot, possibility mechanical issues will occur on the drive itself, without anyone knowing it. By putting the drive into offline state, the drive's mechanicals have stopped.   

 

Let me know if this clarifies.

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