Unsolved
This post is more than 5 years old
1 Message
0
39910
Dell vostro 3560 beeping none stop
so my laptop is beeping the windows turn on and my laptop keyboard couple of buttons aren't working and when i use my internet or anything it just keeps scrolling down im trying too scroll up but it keeps dragging me down i tried too open it but i dont know how i unscrewd all the nails and i cant open it deeper inside i took it too the computer shop too get some help they said the problem is in the keyboard thats why it is making all the noises and it cost too much too fix it so please help
DELL-Ravi Ch
7 Technologist
7 Technologist
•
7.1K Posts
0
May 30th, 2014 21:00
Hi dualquad,
I’d suggest that you follow the steps mentioned below and check for issue resolution.
In addition, I would suggest that you run the diagnostics on the computer by following the steps mentioned in the video below and check if there is any issue with the hardware on your system.
http://dell.to/164l6g4
Please let me know the findings.
Kchan101
1 Message
0
July 18th, 2016 18:00
Same issue here and the suggested actions did not help. Any other solutions?
BartekZ
12 Posts
0
July 20th, 2016 12:00
Beeping might mean too many keys pressed at once.
Turn off computer, unplug charger and battery. Disconnect keyboard cable (check http://downloads.dell.com/manuals/all-products/esuprt_laptop/esuprt_vostro_notebook/vostro-3560_owner's%20manual_en-us.pdf for instructions) and start Windows to see if the problem stopped, you can use any USB keyboard in the meantime.
If the problem stopped then either buy a new keyboard or try to fix yours (but be careful, you may brake it further in the process).
Sometimes pressing faulty keys harder is enough if they are just jammed. If thats not the case than you can start by gently lifting keys to separate them from keyboard, be careful not to brake the snaps, check youtube for video instructions. With keys removed you can examine hinges and rubber cylinders. If you won't spot anything abnormal there, I suppose you'll need someone to check out circuits. At this point it'll probably be safer and cheaper to buy a new or used keyboard.
If without the keyboard the problem persists, then in case of self-scrolling it might be other input device's fault: touchpad or USB/BT mouse, unplug them to verify.