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Trouble Installing Windows Server 2012 R2 on T610 PERC 6/i
These errors are popping up during a network install of Server 2012 R2.
I have a T610 that needs Server 2012 but I keep running into one of two errors. Either the virtual drive is not found, or if it is I get Error Code 0xc0000005 during the install. Depending on how I try the install I end up with one of those two errors. I first encountered error code 0xc0000005 when trying to wipe the OS disk that had RHEL5. After some googling I decided to wipe the drive, initialize a new virtual disk, and try again. When I do that the drive isn't recognized by Windows and I cannot figure out how to install the proper drivers. I have downloaded the latest driver from Dell (linked at the end), and extracted the contents to a USB drive to install them during the Windows install but apparently the correct file isn't there and I can't run an executable during the OS install.
My next step was to download and boot the Dell Systems Build and Update Utility. I prepared the disk for OS installation and booted to the network to restart the install. The disk was recognized (hurray!) but quickly ran into the same Error Code 0xc0000005 as before. So, I'm a loss. I have no idea what's causing this error (memtest/diagnostics returned nothing of interest) and I can't get the OS to install. Can someone point me in the direction of the actual driver file itself, and not an executable?
theflash1932
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April 24th, 2015 12:00
You don't/can't run an EXE from Windows Setup. Download the "hard drive" version to any Windows computer and run it to extract the contents, then put all the contents on a USB drive.
How are you booting to the "network"? Have you tried a direct install?
ss32
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April 24th, 2015 13:00
The Hard Drive version is an executable that unzips some files and more executables and the driver is nowhere to be found.
I'm PXE booting to a WDS server that is handing out the installation. I have not tried a direct install, no server install disks laying around.
ss32
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April 24th, 2015 13:00
I'm aware. The Hard Drive version is an executable that unzips some files and more executables and the driver is nowhere to be found.
I'm PXE booting to a WDS server that is handing out the installation. I have not tried a direct install, no server install disks laying around.
theflash1932
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April 24th, 2015 15:00
Apparently I only read part of your question.
That file you linked to is a FIRMWARE update package, not a driver, which is why it contains no driver files.
Also, 2012 R2 has native drivers for the PERC 6, so you do not need to load additional drivers. The PERC 6 does not support non-RAID, so you must configure and initialize RAID before attempting to install.
ss32
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April 27th, 2015 08:00
^ Thanks, I downloaded the correct file and loaded the drivers, still getting the same error code.
theflash1932
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April 28th, 2015 09:00
You should not need drivers - they are built-in. If you are getting to the point that says no hard drives are found, then either 1) you have not configured and initialized a RAID array (required!), or 2) you PERC firmware is out of date and thus incompatible with the built-in drivers.
theflash1932
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April 28th, 2015 09:00
There are utilities for updating the hardware independent of any OS that is installed.
At WHAT point during the install are you getting the 0xC0000005 error code?
ss32
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April 28th, 2015 09:00
It gets done expanding files and as soon as the install starts I hit the error.
ss32
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April 28th, 2015 09:00
I have tried any and all manner of installs and still keep running into the same error code. I have run memtest86 and saw nothing wrong, and tried using a fresh HDD and it didn't work.
ss32
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April 28th, 2015 09:00
The drives are showing up, I was wrong about needing drivers, but I keep getting the same error code during the install. I've checked our image of Windows on another machine and it installed without a hitch so something is wrong with this machine in particular. How can I update the PERC software without a functioning OS?
DonHock.xbyte
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April 29th, 2015 13:00
First I would make sure the firmware is up to date on the hardware on the server. That can be done without an OS. You would launch into the lifecycle conroller (F10) during post and then going into platform update making sure you are using dell ftp site. Make sure your network cable is plugged in when doing so. Next I would make sure I have Dell enterprise drives and that they are updated with the latest firmwar which can be done using a bootable usb key. This to can be done without an OS. Also make sure that you switch back to bios boot mode and that you have a raid configured on your drives.
theflash1932
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June 14th, 2015 22:00
I'm not sure I see the relevance ;)
Can you describe and provide details for YOUR problem?
smyers095
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June 14th, 2015 22:00
I'm having the same problem. All drivers are up to date. Can't do an upgrade from 2008 r2 to 2012 r2 or a clean install. It can't get pass the boot manager.