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June 30th, 2015 19:00

dell dimension e310 wont boot up

i have a dell dimension e310 that wont boot up. i have no beeps or sound just lights 1,2,3 are on steady. green power button is solid. The monitor has the Dell logo with Dell DVO51 Series BIOS Revision A04 is on my monitor when loading to start it up. I did blow it out, it was super dusty.  I also unplugged everything and plugged it back in. 

What do you think I should do with it? Or what is wrong with the computer itself?

i'm not handy with computer so i'm looking for any ideas or suggestions of what to do or try at this point.

Thank you for your help!

July 1st, 2015 04:00

Hi

http://support.feelpcs.com/pc-spec/Dimension3100/adtshoot.htm

Hope this link helps. Usually if the 123 lights are on, one of the cables are not connected properly or not connected at all. While dusting, may be one or more cables might have disconnected or became loose. 

Regards

10 Elder

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46K Posts

July 1st, 2015 16:00

i have a dell dimension e310 that wont boot up. i have no beeps or sound just lights 1,2,3 are on steady. green power button is solid. The monitor has the Dell logo with Dell DVO51 Series BIOS Revision A04 is on my monitor when loading to start it up. I did blow it out, it was super dusty.  I also unplugged everything and plugged it back in. 

What do you think I should do with it? Or what is wrong with the computer itself?

i'm not handy with computer so i'm looking for any ideas or suggestions of what to do or try at this point.

Thank you for your help!

woodworker4421

After checking the cables, are there any 'Beeps'?

Diagnostic lights 1-2-3-X can also indicate an issue with the motherboard.

http://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_dimension_desktops/dimension-3100_service%20manual_en-us.pdf

A hint: Did you clean the dust build up from the air vents located in the front panel/bezel and the heat sink's cooling fins? [see pages 2 & 34/36]  

   

July 2nd, 2015 20:00

i have checked the cables seem to plug in proper.after blowing it out ghecked cables again. seems ok my thought was since it was so dirty inside that i fried something on the motherboard. didnt want to a try and error fix that can get expensive . i would replace the motherboard if i knew that was the pro. blem  is there a way too check motherboards thanks 

July 3rd, 2015 14:00

i have no loosewires i think that being so dirty that i fried something on the motherboard. is there a way to check the motherboard? 

 

10 Elder

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46K Posts

July 3rd, 2015 14:00

woodworker4421

If you are comfortable working around computers, you could try the following:

Note: The only 100% method of testing a PSU, is to install a known working power supply.

Unplug the cord from the power supply, hold the power button in for about 15/20 seconds, open the case, unplug the 24-pin power connector from the motherboard and jump the Green wire to one of the Black wires, reconnect the power cord and power the system on, if power supply, case fans and the hard drive run, then the PSU may be good.

Note: Do not remove any wires from the plug, use a small piece of wire or a paper clip as a jumper.

Power supply checks out and the system still does not work, again remove the power cord, hold the power button in for several seconds to discharge the residue power, reconnect the 24-pin connector to the motherboard.

Remove all the PCI cards, the video card [if applicable], memory, all peripherals, disconnect the data and power cables to all the drives, check that the front panel cable is connected to motherboard, with nothing else connected to the system, reconnect the power cable and power the system on.

If there is no difference in the diagnostic lights, 'Beep' codes and/or the LED indication of the power button, then it would appear that the motherboard has died and/or maybe the processor.

Note: The good news is, processors rarely fail, as the only method I know of checking a processor, is to install it a compatible working PC, or use a known working processor.

 http://ftp.dell.com/Manuals/all-products/esuprt_desktop/esuprt_dimension_desktops/dimension-3100_service%20manual_en-us.pdf   

Dell refurbished OEM e310/3100 motherboards can be purchased for $29-+

https://www.discountelectronics.com/product?product_id=1987&product_model=67%3fpmc=ADWTEXTUS

 Bev.

July 6th, 2015 17:00

hello again. my fans are running . i tried unplugging all wires with no hel pnot sue about the hard drive thou. ist is the processor on the motherboard? so if i would replace the motherboard i would get the processor?do you think the system is worth putting the money into the unit? the motherboard are they hard too replace?  thanks 

4 Operator

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6.4K Posts

July 6th, 2015 20:00

 :emotion-2:

I had a dell dimension e310 desktop. At times,it will give me problems as well. All I would do is tap the Ctrl key+ F11 key which bought it back to the original factory settings

10 Elder

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46K Posts

July 6th, 2015 22:00

 :emotion-2:

I had a dell dimension e310 desktop. At times,it will give me problems as well. All I would do is tap the Ctrl key+ F11 key which bought it back to the original factory settings

LSUFAN51

The OP has hardware issues, not software problems.

Bev.

10 Elder

 • 

46K Posts

July 6th, 2015 22:00

hello again. my fans are running . i tried unplugging all wires with no hel pnot sue about the hard drive thou. ist is the processor on the motherboard? so if i would replace the motherboard i would get the processor?do you think the system is worth putting the money into the unit? the motherboard are they hard too replace?  thanks 

woodworker4421

Have you carried out the test procedures I posted?

No, the motherboard not sold with a processor, it is sold separately.

Yes, the processor is attached to the motherboard, but is removable, for more information, use the links I posted and read the owners manual

Regards to the motherboard, this should be fairly easy to perform, providing are handy with your hands and can follow the instructions. If there's any doubt, maybe you have computer smart friend that can help you.

On a scale of 10, I put this at a 7 to 8.

You can find a several used and new Dell Dimension e310 motherboards, Here:

http://www.ebay.com/sch/i.html?_odkw=dell+dimension+e310&_osacat=0&_from=R40&_trksid=p2045573.m570.l1311.R1.TR2.TRC1.A0.H0.Xdell+dimension+e310+motherboard.TRS0&_nkw=dell+dimension+e310+motherboard&_sacat=0

Quite frankly, the Dimension e310 is obsolete entry level P4 BTX system, worth about $50/60 and maybe you would be better advised to put the repair money towards buying new system, or newer used desktop 

Bev.

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