Free Version 1.2.165

Free Version 1.2.165

Thanks, Josh. I was using 3G and it was very slow. I set it up on Wi-Fi and is almost instant reaction. This is an excellent app.

How do I set it up on a TDP connection to show the desktop, and will it screw anything else up if I do it?

red dot, the main delay between actions is really determined by the network speed. The Pro version will not be any faster than the free version because of this. Are you connected via wifi or the mobile device's data connection (3G/4G)? If you are on a slower network or connected via mobile data connection, that will increase the delay on the actions you do.

As for the desktop image not showing, it depends on what type of connection you are using. RDP connection will show the desktop background if the option is checked in the PocketCloud settings. But if you are connecting via VNC, unfortunately the desktop background is not supported (even if the option is checked). Please let me know if you have any further questions.

To see your desktop image when using a RDP connection, just set up a new RDP connection (or edit an exisiting connection) and under the application settings, make sure the Wallpaper option is ON. With this setting turned on, you will be able to see the desktop image from your connected computer. 

If you connect via RDP, only 1 connection to the computer is allowed. So if you were signed in on your Android device, it will be logged out on the computer itself.

It actually looks like you may be able to see your desktop background on a VNC connection by following these directions:

http://pocketcloudsupport.wyse.com/e...lpaper-missing

Let me know if this helps.

Give these troubleshooting solutions a shot when you receive that error message:
http://pocketcloudsupport.wyse.com/e...ne-unavailable

If this does not resolve the issue, please let me know.

Originally Posted by red dot

Since no good deed goes unpunished, I now have three more questions for you:
1) Is this software designed to enable video watching? I have the fastest Wi-Fi connection around and only get a frame/second, maybe.
2) Is there any way to enable sound? I don't get any sound on the Droid.
3) Can I get a second remote computer to work with the free Cloud version?

Glad to hear that worked.

1. The software is designed to be able to watch videos. Unfortunately the speed you are seeing is the best we can do right now. But we are always working on making performance changes/enhancements to make for a better user experience. Be sure to check the feature again after future updates.

2. Sound is available on the Free version of the PocketCloud application, but only on a RDP connection. Unfortunately VNC connections do not support this feature.

3. The Free version of PocketCloud is only limited to 1 connection. To be able to have multiple connections, you will need to upgrade to the Pro version. The Pro version also has many more features, to compare the features check out the link below (click the compare features tab under the product highlights):
http://www.wyse.com/products/softwar...roid/index.asp

It worked. I had to log-off and log back on on both the Droid and remote computer and then I was in.
By unchecking the option that says "Hide desktop wallpaper in" in "Configuration", V icon on the task bar of the remote computer I am now able to see my desktop wallpaper.

Since no good deed goes unpunished, I now have three more questions for you:
1) Is this software designed to enable video watching? I have the fastest Wi-Fi connection around and only get a frame/second, maybe.
2) Is there any way to enable sound? I don't get any sound on the Droid.
3) Can I get a second remote computer to work with the free Cloud version?

Thanks