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April 13th, 2016 05:00

DELL INSPIRON 15 5558's Little problem

Hi I had a little problem if this fixed i'will thank to the fixer

if didn't find any help i'will continue using my laptop normally

I'm upgrade my inspiron 5558 from 7 to 8.1

I cant find the touchpad driver but I found at last time

I notice the touch pad pressed from the center of the touchpad where I can press

I cant press (like if I want to open start menu I cant )

but If I touch it I can (like if I want to open a new tab on google chrome )

I restore or (uninstall the driver) but it still the problem has

but I can press from down left side I can 

I mean in windows 7 or not I can press it

please

5 Practitioner

 • 

274.2K Posts

April 13th, 2016 06:00

Hi,

Thank you for writing to us!

Kindly click on the link below and use the service tag :

http://dell.to/1qHGwBR

Thanks

Robin

17 Posts

April 13th, 2016 07:00

i got the touchpad driver from dell reinstallion guide but since i upgraded to win8 i cant press on it i mean the centre

2 Intern

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1.2K Posts

April 15th, 2016 09:00

Hi NXCCRAFT,

Please confirm if you mean that only the corner's of the touchpad works.

Please private message us the service tag of the system along with your email id.

(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

Regards,
DELL-Akshatha M
Social Media and Community Professional
#IWork4Dell

17 Posts

May 13th, 2016 12:00

so as you can see the problem is from windows 8 not but the second problem is the mouse goes away when i move it to right or left or up or down i think the problem is from bios version please can you but update for fix that thing and i downgrade it to 7 and upgrade it to 10 and dont see this problem and can you send a touchpad driver for windows 10 to fix that thing for 5558

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