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Main Graphic Card not detected
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Hello there,
I have a dell 1558 laptop 1 year now, some days ago i accidentaly understood that my graphic card is not detected anymore by my system, i searched it and it appears error code 45 which means that my card is not in the right place. My graphic card is nvidia 920M 4GB. Here is 2 pics from speccy and device manager. speccy device manager I tried to check for updates on my graphic card but everytime i try to install it tells me that i dont have compatible component or something like that.. I have also run dell diagnostics on the gpu but it only check the default intel hf graphics 5500 , it doesnt recognise nvidia. thanks in advance. |
ejn63
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April 24th, 2016 16:00
If this is a Studio 1558, it has either Intel or ATI/AMD video - not both.
If it's a different model, please verify the exact model number of the system - it's not the one you've indicated.
If it's a 7558, it has either Intel-only or Intel-nVidia hybrid graphics - the latter was an option on some models -- it was not standard on all of them.
ejn63
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April 24th, 2016 16:00
Uninstall the nVidia driver if it's present. Then do the same for the Intel driver.
Reboot the system.
Install the Intel GPU driver (from Dell's website - NOT Intel's).
Restart.
Install the nVidia GPU driver (again, from Dell's website - NOT nVidia's).
georgeziozas
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April 24th, 2016 16:00
sorry my bad, my laptop model is 5558, it comes with inte HD 5500 i think and nvidia 920M 4 gb, invidia its the card it cant identify
ejn63
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April 25th, 2016 05:00
Is this
<<www.dell.com/.../DriversDetails;fileId=3499067508&osCode=WT64A&productCode=inspiron-15-5558-laptop&languageCode=en&categoryId=VI>>
the driver you tried to install?
georgeziozas
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April 25th, 2016 05:00
i did it , but it only works for the Intel HD graphics , when i try to install again the nvidia gpu driver again the nvidia geforce experience opens and tells me that there is no suitable hardware etc... the same as before