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dell vostro 3560 locked
i have a dell vostro 3560 laptop.i purchased it 1.5 yrs ago.a month or 2 ago,me and my family went on a vacation.so i set an hdd and a bios pswd so that i can avoid the theft of important data in a case someone trieds to break -in our our house.and when we came back home from vacation,i realised that i forgot the passwords i configured.i tried all possible passwords,even tried dell customer care ,they provided me a password but it didnt work,at last they said that i need to a buy a new motherboard and a new hdd which i cant do as it contains some important data.
if anyone can help me then plz do
service tag= <ADMIN NOTE: Service tag removed per privacy policy>
for hdd=7C62D81724DD0E65
FOR BIOS=30827AFD671D275F
ejn63
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July 5th, 2016 15:00
What you've been told is correct - the exception being that if the data is critical, it can be retrieved by a forensic data recovery service. It'll cost you $600 or more but if it's worth that, send the drive to a recovery company.