Touchscreen on Inspiron 13 700 Series

My touchscreen had to be disabled by a computer pro for $60.00 because of the phantom ghost glitch...Dell, can you please put an update or a fix for this glitch? I bought this computer for the touchscreen and cannot use it.. Also, how do I get a numeric keypad to come onscreen and not use the touchscreen?

Responses(3)

robert p

4 Operator

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9.4K Posts

1

October 31st, 2016 08:00

Hi DianneM,

Thanks for posting.

Which Operating System are you using? and which BIOS version do you have?

Thanks.

DianneM

3 Posts

0

November 4th, 2016 12:00

Microsoft Windows Version 10.0.14393

Dell, Inc. A00

SM Bios version 2.8

Embedded Controller Version 2.01

BIOS Mode UEFI

64 Operating System

Thank you!