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July 28th, 2017 07:00

P4317Q, no display or video

I just got delivery of new workstation and the 43 inch monitor. The video card on the workstation is nvidia K620. 

Connecting the computer to the monitor results in no input detected. I have selected the input to be DP. Also tried Auto-Sense. 

I also tried connecting a different computer to the HDMI port and same issue. 

Did I get a dud monitor?

Community Manager

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54.9K Posts

July 29th, 2017 17:00

Does the P4317Q standalone Built-in diagnostics (page 48) run and show the colored screens? Did you test both P4317Q HDMI in ports? is there a computer there with VGA out to test the P4317Q VGA in?

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September 6th, 2017 15:00

Did you get this issue resolved? We are having the same issues with the P4317Q and our Latitude E7470 laptops. We've tried all three cable connections through an e-port plus dock and still not getting video.

September 14th, 2019 06:00

Yes, I got it to work. Though I don't remember exactly what caused it to work as it was a long time ago. I think it just started working after several power cycles.

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