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December 3rd, 2017 20:00

S2716DG (Retail), odd circular shapes visible in middle of screen

Recently bought this new monitor just a little over a week ago and I've noticed that there is a weird shape that is visible in the middle of the screen. The shape is really apparent when I have a dark image like the black desktop wallpaper in the image posted. I'm really stumped a to what the issue is. Any help?

Community Manager

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54.9K Posts

December 4th, 2017 06:00

At what Hz is the S2716DG set?
What PC model?
What video card?
What ports are on the video card?
How is the S2716DG connecting to the video card?
Reset the S2716DG to Factory Defaults, page 34
Post pictures of the S2716DG stand alone BID (Built-in Diagnostics), page 40

December 5th, 2017 17:00

  • Monitor is set to 144hz with Gsync on
  • PC Build is i7 6700k/Asus Strix GTX1080/Windows 10
  • Plugged in through Display Port

After a Factory Reset I ran the BID and here are the pictures:

https://imgur.com/a/8lNw8

Community Manager

 • 

54.9K Posts

December 6th, 2017 05:00

It failed the BID. Get it exchanged.

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