Benq 5232W not being reconized in bios. XPS T700R

Question

Howdy, Im having issue with a Benq cdwriterI picked up from Pc World over the weekend, in short the bios doen't pick it up on my XPS T700R, however works fine on my other 2 machines (non dell). Ive tried the following thus far; * changing the jumpers and cable positions from cable select/master and slave. * making it primary slave. * clearing the escd in the cmos setup. Im not sure on the bios revision on the motherboard but Im sure its never been updated. Looking at the updates I can only see XPS T___ will this cover the T700R? also If I install the latest revision will all previous revision be included? Any other advice on this would be much appreciated. Many Thanks

DELL-Stephen S · Answer

Disjointed,

Thank you for visiting the Dell Community Forum.

Yes the XPS T__ system option is the same as your XPS T700R. The latest BIOS update for your system is A11 and is available for download at the following address:

http://support.dell.com/filelib/format.aspx?releaseid=r22940

This update will include any changes from previous BIOS updates.

Disjointed · Answer

Thanks, Ive updated the bios but unfortunatly still have the same issue, it just wont detect the cd writer. Any ideas?

Storage, Drives & Media

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