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April 17th, 2013 14:00

X51 Hard Disk Drive not found on boot

I just received a X51 in the mail today and it wont boot to windows.  It runs thru the Alienware logo the says "internal hard disk drive not found, to resolve this issue, try to reseat the drive"  I tried contacting Alienware tech support but the phone lines were under maintenance.  IS there a way to fix this myself, or will I void my warranty if I pop the case open and try to reseat the drive?

Thank you

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835 Posts

April 17th, 2013 14:00

Hi lulzhaha,

You will not void the warranty by reseating the HDD yourself, here's an article to guide you through the process, just be careful to not break anything:

How to remove the hard drive on the Alienware X51? 

Post back with the results.

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