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12 Posts
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1570
April 28th, 2017 04:00
BSOD
Hello, I am getting very often blue screens with the code BAD_POOL_CALLER
any ideas please?
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speedstep
9 Legend
9 Legend
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47K Posts
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April 28th, 2017 04:00
BAD_POOL_CALLER bug check has a value of 0x000000C2
In particular, for situations with memory pool corruption, run the Windows Memory Diagnostics tool, to try and isolate the physical memory as a cause.
If its not bad ram its a driver. For more information, see Driver Verifier.
BAD_POOL_CALLER Parameters
Parameter 1 indicates the type of violation.
0x00
0
Pool type
Pool tag
The current thread requested a zero-byte pool allocation.
0x01,
0x02,
0x04
Pointer to pool header
First part of pool header contents
0
The pool header has been corrupted.
0x06
Reserved
Pointer to pool header
Pool header contents
The current thread attempted to free the pool, which was already freed.
0x07
Reserved
Pool header contents
Address of the block of pool being freed
The current thread attempted to free the pool, which was already freed.
0x08
Current IRQL
Pool type
Size of allocation, in bytes
The current thread attempted to allocate the pool at an invalid IRQL.
0x09
Current IRQL
Pool type
Address of pool
The current thread attempted to free the pool at an invalid IRQL.
0x0A
Address of pool
Allocator's tag
Tag being used in the attempted free
The current thread attempted to free pool memory by using the wrong tag.
(The memory might belong to another component.)
0x0B,
0x0C,
or 0x0D
Address of pool
Pool allocation's tag
Bad quota process pointer
The current thread attempted to release a quota on a corrupted pool allocation.
0x40
Starting address
Start of system address space
0
The current thread attempted to free the kernel pool at a user-mode address.
0x41
Starting address
Physical page frame
Highest physical page frame
The current thread attempted to free a non-allocated nonpaged pool address.
0x42
or 0x43
Address being freed
0
0
The current thread attempted to free a virtual address that was never in any pool.
0x44
Starting address
Reserved
0
The current thread attempted to free a non-allocated nonpaged pool address.
0x46
Starting address
0
0
The current thread attempted to free an invalid pool address.
0x47
Starting address
Physical page frame
Highest physical page frame
The current thread attempted to free a non-allocated nonpaged pool address.
0x48
Starting address
Reserved
Reserved
The current thread attempted to free a non-allocated paged pool address.
0x50
Starting address
Start offset, in pages, from beginning of paged pool
Size of paged pool, in bytes
The current thread attempted to free a non-allocated paged pool address.
0x60
Starting address
0
0
The current thread attempted to free an invalid contiguous memory address.
(The caller of MmFreeContiguousMemory is passing a bad pointer.)
0x99
Address that is being freed
0
0
The current thread attempted to free pool with an invalid address.
(This code can also indicate corruption in the pool header.)
0x9A
Pool type
Number of bytes requested
Pool tag
The current thread marked an allocation request MUST_SUCCEED.
(This pool type is no longer supported.)
0x9B
Pool type
Number of bytes requested
Caller's address
The current thread attempted to allocate a pool with a tag of 0
(This would be untrackable, and possibly corrupt the existing tag tables.)
0x9C
Pool type
Number of bytes requested
Caller's address
The current thread attempted to allocate a pool with a tag of "BIG".
(This would be untrackable and could possibly corrupt the existing tag tables.)
0x9D
Incorrect pool tag used
Pool type
Caller's address
The current thread attempted to allocate a pool with a tag that does not contain any letters or digits. Using such tags makes tracking pool issues difficult.
0x41286
Reserved
Reserved
Start offset from the beginning of the paged pool, in pages
The current thread attempted to free a paged pool address in the middle of an allocation.
tzouvar
12 Posts
0
April 28th, 2017 05:00
sorry i didn't mention that, I have the 15R3 i7700 with 1070
diags did not show everything wrong
AAA737flyer
757 Posts
2
April 28th, 2017 05:00
I'm going to take a wild guess that you have a laptop, maybe a R2?
Select the link below and check the BSOD analyzer.
http://www.dell.com/support/home/us/en/19/product-support/product/alienware-15-r2/diagnose
AAA737flyer
757 Posts
0
April 28th, 2017 06:00
It would also help if you gave us a little background.
What device did you recently install that may have created this issue or what software have you updated or installed. Have you attempted a restore point, etc...
If you have attempted overclocking I would suggest you restore GPU and BIOS to defaults and check system stability.
AAA737flyer
757 Posts
2
April 28th, 2017 06:00
Also, if you are working with a HDD, schedule a "chkdsk". Also using administrator rights run sfc /scannow. (space between sfc and /scannow
tzouvar
12 Posts
0
April 28th, 2017 10:00
no nothing like that, is a new machine. first bsod was at day one. sometimes I get blue screens whet I just scroll down at chrome, nothing much.
AAA737flyer
757 Posts
2
April 28th, 2017 10:00
did you run chkdsk an sfc /scannow..........
tzouvar
12 Posts
0
April 28th, 2017 11:00
i did all system checks from support assist....nothing came up
AAA737flyer
757 Posts
0
April 28th, 2017 12:00
chkdsk and sfc /scannow correct damaged sectors and repair Windows operating system. All of which can cause sporatic BSOD and freezes. Support Assist does not apply in this instance.
Good luck.
tzouvar
12 Posts
0
April 29th, 2017 03:00
I did it...Now we wait and see... thank you!!
tzouvar
12 Posts
0
May 1st, 2017 08:00
blue screens are still here!!
might be a hardware problem....
AAA737flyer
757 Posts
0
May 1st, 2017 08:00
Since it is a new laptop I would call to have it replaced. I think you can return within a certain amount of time.