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November 9th, 2014 22:00

ALIENWARE 14 Laptop not booting after a failed BIOS update.

Hi All,

I have a strange problem with my Alienware14 Laptop with 750GB HDD.   Its not booting into Windows since after a failed BIOS update.   

Its keep on restarting before it loads windows page and immediate after Alienware logo.  BIOS is able to detect the HDD. But the Windows installation disk not able to find the HDD.  I have run the Diagnostics from BIOS which completed fine with out any issues identified. 

Kindly help.

Thanks,

Surya

Moderator

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2.7K Posts

November 11th, 2014 12:00

I would recommend going into the bios and checking under advance if the SATA operation is on RAID or in AHCI and swap them if necessary.

As well under the Boot tab check if the Boot list option it’s on legacy or in UEFI and try with each of them to see if the system is able to boot. 

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