I think It is wanting chipset drivers . . if not, I'd suspect that either of the ide drivers would work., You might want to download all the dirvers they have for 2000 while you are at it . . save on a cd or a partition that will not be effected by the installation.
The 3 files for the EIDE are the IBM Deskstar 60 GXP & 70 GXP and the Quantum Fireball Plus AS.
The Western Digital in the box is a 10GB drive.
I downloaded the Deskstar 60 GXP because it is for 10, 20, 40 & 60GB Hard Drives. I downloaded it on a seperate computer made the bootable floppy. Took it to the computer that I am upgrading and booted it with the floppy. The program that comes up basically lets you run diagnostics on the drive and nothing else? It did not have a function to update any drivers.
I will try the Quantum program to see what that has to offer.
What I am confused about is that I entered in the Service Tag to get the Downloadable files for the computer and none of them were for the Western Digital drive? No one has touched this machine so the WD drive is what was originally installed. So why does Dell not have drivers for it?
Looking at the original note, it seems to be wanting IDE controller drivers, which are probably on all three of the downloads . . have you tried using one ( probably the WD one, regardless of size) to see if it will accept? . .
I tried using the Quantum Fireball Plus AS and it said that there were no Quantum drives detected and didn't do anything.
I tried the IBM Deskstar 70 GXP; same result.
The IBM Deskstar 60 GXP brings up the program but it will only let me run tests on the drive. There is a box that says "Update Microcode" but it is greyed out.
I finally got a reply from Western Digital Support and this is what they had to say:
Hard drives do not have drivers. The drive mentions it is for a controller. That means it is for the IDE controller on the motherboard. Most likely you will need to contact Microsoft for operating system support since you are upgrading WIndows. This does not appear to be a hard drive related issue.
It looked for a file called "textsetup.oem" and couldn't find it.
I am very confused. I understand that the Win 2K is looking for an IDE driver but who would have it. Looking at the downloadable files here the drivers for my system come from Hard Drive manufacturers (IBM & Quantum. Even though the actual drine is a Western Digital). When I went to Western Digital they said it was the IDE controller on the motherboard and told me to contact Microsoft? Why would I go to them? Who is responsible for the computers IDE driver?
Does that pc have a pci controller card? . . if so, remove it, attach the hard drive to the motherboard for the installation, then install the card after the operating system is loaded. You will have to get the drivers for it from the manufacturer.
This is the only reference to that file I could find on Microsoft KB
After I got the message about the "textsetup.oem" file I decided to just go for it. When the setup got to the point of telling me it cound not recognise any storage devices I told it to continue. I wanted to do an upgrade and didn't want to have to reinstall all of my programs with a clean install. I thought it was going to format the drive but to my amazement it actually did the upgrade. When it was finished all of my programs were there!!!!!
You know sometimes you just have to close your eyes and jump.
simpswr
2 Intern
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3.2K Posts
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June 4th, 2004 16:00
I think It is wanting chipset drivers . . if not, I'd suspect that either of the ide drivers would work., You might want to download all the dirvers they have for 2000 while you are at it . . save on a cd or a partition that will not be effected by the installation.
Did you update the BIOS?
Good luck . . wrs
Message Edited by simpswr on 06-04-2004 01:00 PM
Message Edited by simpswr on 06-04-2004 01:02 PM
Jbsys
11 Posts
0
June 4th, 2004 17:00
William - Thanks for the quick reply.
I succesfully updated the BIOS.
The 3 files for the EIDE are the IBM Deskstar 60 GXP & 70 GXP and the Quantum Fireball Plus AS.
The Western Digital in the box is a 10GB drive.
I downloaded the Deskstar 60 GXP because it is for 10, 20, 40 & 60GB Hard Drives. I downloaded it on a seperate computer made the bootable floppy. Took it to the computer that I am upgrading and booted it with the floppy. The program that comes up basically lets you run diagnostics on the drive and nothing else? It did not have a function to update any drivers.
I will try the Quantum program to see what that has to offer.
What I am confused about is that I entered in the Service Tag to get the Downloadable files for the computer and none of them were for the Western Digital drive? No one has touched this machine so the WD drive is what was originally installed. So why does Dell not have drivers for it?
Thanks
Doug
simpswr
2 Intern
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3.2K Posts
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June 4th, 2004 17:00
Looking at the original note, it seems to be wanting IDE controller drivers, which are probably on all three of the downloads . . have you tried using one ( probably the WD one, regardless of size) to see if it will accept? . .
wrs
Jbsys
11 Posts
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June 4th, 2004 22:00
Now I am really confused.
I tried using the Quantum Fireball Plus AS and it said that there were no Quantum drives detected and didn't do anything.
I tried the IBM Deskstar 70 GXP; same result.
The IBM Deskstar 60 GXP brings up the program but it will only let me run tests on the drive. There is a box that says "Update Microcode" but it is greyed out.
I finally got a reply from Western Digital Support and this is what they had to say:
Hard drives do not have drivers. The drive mentions it is for a controller. That means it is for the IDE controller on the motherboard. Most likely you will need to contact Microsoft for operating system support since you are upgrading WIndows. This does not appear to be a hard drive related issue.
So where do I go now.
Doug
Jbsys
11 Posts
0
June 4th, 2004 22:00
No. The files that come from the download are all bootable files or exe files. There are no files that actually look like drivers.
I guess I could try.
simpswr
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3.2K Posts
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June 4th, 2004 22:00
Jbsys
11 Posts
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June 4th, 2004 23:00
I tried it and no go.
It looked for a file called "textsetup.oem" and couldn't find it.
I am very confused. I understand that the Win 2K is looking for an IDE driver but who would have it. Looking at the downloadable files here the drivers for my system come from Hard Drive manufacturers (IBM & Quantum. Even though the actual drine is a Western Digital). When I went to Western Digital they said it was the IDE controller on the motherboard and told me to contact Microsoft? Why would I go to them? Who is responsible for the computers IDE driver?
Doug
simpswr
2 Intern
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3.2K Posts
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June 4th, 2004 23:00
Does that pc have a pci controller card? . . if so, remove it, attach the hard drive to the motherboard for the installation, then install the card after the operating system is loaded. You will have to get the drivers for it from the manufacturer.
This is the only reference to that file I could find on Microsoft KB
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/install/hh/install/txtsetup_1wmq.asp
Jbsys
11 Posts
0
June 5th, 2004 01:00
William - Thanks for all of you help.
After I got the message about the "textsetup.oem" file I decided to just go for it. When the setup got to the point of telling me it cound not recognise any storage devices I told it to continue. I wanted to do an upgrade and didn't want to have to reinstall all of my programs with a clean install. I thought it was going to format the drive but to my amazement it actually did the upgrade. When it was finished all of my programs were there!!!!!
You know sometimes you just have to close your eyes and jump.
Again, thanks for all of your input.
Your new friend,
Doug