Dell Venue 11 Pro 7140 - Reset BIOS Password

elliothagerty,

Unfortunately, the only way to have the bios pw reset is to call into Dell. I do not have access to the tool that generates a pw and I do not know of any other way that would work. They should be able to help you out if you have the tablets service tag number or express service code. With those 2 numbers call Customer Care at 1-800-624-9897 and ask them for the order number.

Thanks for the reply. I've tried doing that and they weren't able to give me a order number as I don't have the original address the tablet was posted to?

Is there someone who can help me with this? We have managed to obtain the order number and we've been on call with dell for now 48 minutes, and they have no idea what the problem is.

If you purchased the system used, contact the seller - if they cannot provide the information, return the system to the seller and obtain a refund.

Contact Dell with the purchase information from the previous owner - that will be required before they can assist you.

This was also provided. They weren't any help and struggled to obtain any information about the previous owners. Surely there's a master password I can put in? 

Dell has to generate the master password -- and before they do that they'll insist on verification of ownership of the system.  If you have the purchase paperwork from the purchaser, that should be sufficient.  If you do not, you've only one other option - replace the system board (which is likely not a cost-effective idea on this system;  you're probably better off scrapping it).

I have the same problem, but i could managed to transfer the ownership. Now I am the legal owner of my Dell venue pro 5130 tablet (second hand).  But the bios still locked by an unknown password. You wrote that we have to call a phone number in this case. Is there any other way to contact you in writing form from Hungary? (chat, email etc) I not have the ability to communicate in English in the foreword.

If I am the owner, do I need the first owner datas or not to get BIOS admin password reset!

Thanks!

Update: I received the System Master Password from DELL support but still no luck. The password doesn't work. Shame.

You should try www.bios-pw.org and enter your FULL service tag (there maybe a “-“ and several characters after the first 7 characters. Once you haven entered your FULL service tag & hit the “get password” button, several passwords are given. try each given password AND HIT “CTRL+ENTER”. Do NOT click “OK” button, the passwords don’t work, trust me, I tried and learned the hard way——and spending money for Dell tech support. Dell has nice technicians, BTW

I signed up just so I can thank you for this! I bought a used Venue 11 Pro 7130 that had a BIOS password. Your post helped me find the password and now I can update the BIOS!

For the benefit of others that attempt this, I wasn't 100% clear on the reference to the full service tag in @facebook post. It can be found in the BIOS when you boot to BIOS. It should present on all the screens that are locked out by the password. It will consist of your normal Dell service tag (7 characters) followed by '-xxxx' where xxxx is unique. You enter the whole thing, including the dash, at the website www.bios-pw.org. It gave me two codes and the latter code worked for me, which was 16 characters. And yes, you definitely need to select CTRL+ENTER for the code to be accepted and not just ENTER. I tried the latter accidentally and it didn't work.

@Atomba tengo la rspuesta mandeme <Private data removed from public view. DELL-Admin>