Most CD/DVD drives have a small "emergency" tray relase hole on the front of the drive door. Use a small straight metal pin or a straightened end of a paper clip to manually release the tray. After you get the CD out, check to make sure nothing is causing it to bind. Many times, after it's manually released it will work OK.
Don't try to pry the door open or you will damage it. If the manual tray release doesn't work, you are looking at taking the drive apart to try an clear it. This is a 50/50 chance as you may cause other problems and the drive many not work, but it's about the only other choice. However, if it's stil in warranty call Dell before you strart taking things apart.
fireberd
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33.4K Posts
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August 4th, 2004 09:00
Most CD/DVD drives have a small "emergency" tray relase hole on the front of the drive door. Use a small straight metal pin or a straightened end of a paper clip to manually release the tray. After you get the CD out, check to make sure nothing is causing it to bind. Many times, after it's manually released it will work OK.
Don't try to pry the door open or you will damage it. If the manual tray release doesn't work, you are looking at taking the drive apart to try an clear it. This is a 50/50 chance as you may cause other problems and the drive many not work, but it's about the only other choice. However, if it's stil in warranty call Dell before you strart taking things apart.